Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Amazing Maids & Cleaning Services was sold. I stayed on to provide training to the new owners, specifically, the day-to-day operations of running a residential and commercial cleaning business. Provided technical support and facilitated a smooth transition for company employees as well as the established customer base. Maintain up-to-date employee and customer information. Assisted in employee reviews, training and new hire orientation. Provided backup support to the President of the company, when needed.
Managed daily office operations of a residential and commercial cleaning business. Operations of the business included: multi-line phone system, filing, customer data entry, employee and customer scheduling, managing accounts payable and receivable, time keeping and payroll. Provided in-home and on-line estimates for both residential and commercial clients, which included special detail services. Responsible for all client follow-up, client correspondence and in-home quality assurance inspections. Maintained up-to-date employee and client information. Maintained all office equipment and inventory supplies and ordered when needed.
Recruited, trained and supervised a staff consisting of up to 20 employees. Provided professional development for employee retention. Assisted in incorporating the company's vision to utilize green cleaning practices.
Worked as an independent title closing officer for several title companies in New Jersey. Offered in-home, as well as, in-house private mortgage closings. Responsible for recording Deeds and Mortgages and returning all closing documents to the proper lending institutions in a timely manner.
Responsible for all Real Estate transactions generated through office from Contract of Sale to Closing of Title and disbursement of trust account funds. Assisted in Will preparation, small claims collections and some general litigation. I provided reception services when needed, processed incoming and outgoing mail, opened new files and maintained file room for easy retrieval of files. Managed a small staff and all daily office procedures.
March 1994 - March 2000 - Kuala Lumpur, Malaysia
Since I was not permitted to work, I volunteered my time at the Government Hospital assisting the nursing staff in the Children's cancer ward. I mentored U.S. bound college students and taught English to Elementary Level students.
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