ADMINISTRATIVE ASSISTANT III / ENROLLMENT SERVICES SPECIALIST
Administrative Assistant with superior organizational and customer service skills. Self-starter and detailed individual who excels at prioritizing and completing multiple tasks simultaneously. Seeking a role that expands my working relationships and responsibilities by providing assistance to the Academic Affairs department working with the Business and Marketing Program Director, DECA State Advisors, and FBLA State Advisors.
Excellent knowledge of MS Office Suite: Word, Excel, Access, PowerPoint, & Outlook.
More than 20 years administrative support and customer service experience with the past six years in the educational environment working with a diverse student population.
Consistent record of organizational work habits with meticulous attention
to details and able to handle multiple tasks for many individuals in a
timely and efficient manner.
Aptitude for quickly
learning new software and web-based programs.
Team player who regularly demonstrates the ability to be an effective
problem-solver, while upholding the integrity and confidentiality of
CCCS/CCCOnlineDenver, COAdministrative Assistant III / Enrollment Services Specialist04/2013 to Current
Provide excellent customer service in support of the CCCOnline Student Services office explaining policies and procedures to student inquiries and working closely with 13 partner colleges to solve student registration and academic issues that includes researching student participation in CCCOnline courses while ensuring FERPA guidelines are followed.
Manage CCCOnline course information by entering data in the Banner system for all 13 partner colleges in order to maximize student registration.
Provide administrative support as needed.
CCCS/Red Rocks Community CollegeLakewood, COAdministrative Assistant III06/2010 to 03/2013
Provide customer service and administrative support for the Enrollment Services department in a community college environment.
Meeting face-to-face with students on a daily basis to add/drop courses and manage student complaints as the first point of contact.
Assist the Director with managing policy exceptions by compiling information obtained through interviewing and recording student testimonials; faculty input and researching database information.
Develop forms and procedures to create efficient registration processes.
Manage departmental purchases with procurement card and reconciling cost center budget.
CoreNet Global - Rocky Mtn. ChapterDenver, COAdministrative Assistant (PT)06/2008 to 12/2008Handled details associated with Quarterly Events for the Rocky Mountain Chapter, which included: updating the website with current information; setting up the online registration database; distributing Email notices/invites; reserving the venues and arranging catering details; managing registration during the events and processing payments; completing the details to close out the events.
Steel Management, IncThornton, COBookkeeper/Administrative Assistant08/2006 to 01/2010
Provided bookkeeping, bank reconciliations and administrative support to a family-owned Division 5 Structural Steel Brokerage Company, including delivery and coordination of drawings and small materials to General Contractors and Subcontractors.
Liberty-Greenfield, LLLPDenver, COExecutive Assistant09/2005 to 07/2006
Provided administrative support to the Principal of Corporate Services, including managing E-mail activity and correspondence, event and meeting coordination and minutes, tracking sales revenue.
Community Reach CenterThornton, COAdministrative Assistant / Executive Office09/2004 to 09/2005
Maintained electronic policy and program accreditation's files and managed Donor Database.
Supported the Manager of Administrative Services by arranging support staff and switchboard coverage as necessary and problem solving minor issues.
Supported the Executive Assistant to CEO during absences or special projects, which included attending Board Meetings and Event or Volunteer coordination.
Associate of Applied Science:Administrative ProfessionalRed Rocks Community College, Lakewood, CO(Formerly pursuing this AAS Degree that has now been discontinued.)
Professional Secretary CertificationCommunity College of Denver, Denver, CO
High School Diploma1976Wm. C. Hinkley High School, Aurora, CO