Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
- Adjusted customer service hours to meet needs; eliminated most common customer complaint, increased CSS access, training
- Efficiently signed in 110+ members manually when unit sign-in system not responding; exceptional customer service
Read and recorded temperature, pulse and respiration. Massaged patients and applied preparations and treatments, such as liniment, alcohol rubs and heat-lamp stimulation. Completed and submitted clinical documentation in accordance with agency guidelines. Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.Performed household tasks such as laundry, dusting, washing dishes and vacuuming.Positioned residents for comfort and to prevent skin pressure problems.Assisted with transferring residents in and out of wheelchairs and adaptive equipment.Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs. Assisted with ADLs. Exhibited compassionate care and communication with regard to issues of death and dying.Maintained a clean, orderly and well-stocked environment.
Read and recorded temperature, pulse and respiration.Prepared patient rooms prior to their arrival. Collected urine and fecal samples. Support duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus. Kept facility stocked with necessary supplies, equipment and instruments. Performed routine tests. Maintained a clean, orderly and well-stocked environment.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Planned meetings and prepared conference rooms. Wrote reports and correspondence. Made copies, sent faxes and handled all incoming and outgoing correspondence.
Recorded and filed patient data and medical records. Wrote clear and detailed clinical phone messages for physicians. Scheduled patient appointments. Completed registration quickly and cordially for all new patients. Scheduled diagnostic exams and labs for patients. Provided administrative support for five physicians. Prepared insurance referrals for patients. Dealt with Insurance Companies on behalf of patients.
Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence. Maintain contractors accounts, posted payments and mailed invoices. Answered customers service calls.
human resources, insurance, marketing, Personnel, quality control, research
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