Proficient in MS Word, Excel and Power Point
-- Exposure and experience with SPSS
Administrative Assistant July 2008Applied Testing and Geosciences, INC － Philadelphia, Pennsylvania
Compiled field reports and data entry, and tracked daily logs of employees Compiled daily sample pick-up schedule Produced lab schedule for daily materials testing Scheduled on-site meetings for company field technicians and clients Directed and screened all incoming calls and emails from clientele.
Sales Associate August 2013 to December 2014GUESS? INC － Monroe, Ohio
Increased business efficiency and trained new hires on technique and protocol.
Maximized processing of new shipment and materials from stockroom to floor set.
Provided customers with a positive shopping experience and implemented sale add-ons.
Mental Health Technician April 2010 to July 2012Lehigh Valley Health Network － Bethlehem, Pennsylvania
Facilitated individual therapy with patients aged 12-18 on adolescent behavioral health unit Tracked patient behavior and location on a fifteen minute basis Observed and recorded overall patient behavior and progress daily Assessed patients and implemented individual therapy plans and goals Met with patients for one-on-one discussions regarding treatment, progress, and insight of their behavior Encouraged coping techniques with patients during behavioral outbursts, flashbacks, hallucinations and breaks with reality Led small group sessions on adolescent behavioral health unit Facilitated group wrap-up sessions for patients to provide critique and support to their peers Oversaw patient behaviors and maintained control of group sessions Encouraged patients to participate in socializing with and learning from their peers Code Orange Response Team (Adolescent, Adult, and Hospital wide) Responsible for rapid response to behavioral emergencies throughout the hospital Quickly assessed individuals upon arrival for source of conflict/behavior outbursts, necessity of restraints, and level of restraints Implemented proper use of four-point locked restraints and waist belts on patients attempting or achieving injury on self or others Worked closely with security staff in planning method of approach to patient Led discussions and talk-down techniques with patient prior to applying restraints and completed follow-up paperwork after if restraints were used Night technician on acute and mild adult behavioral health units Implemented situational aversion techniques with patient experiencing hallucinations and/or psychotic episodes Maintained a low-stress environment for patients on the unit by redirecting conflict, focusing patients on tasks, and encouraging group therapy attendance Sat with patients on 1:1, arms'-length and visual observations and ensured patient safety from self while diffusing patient harm toward others.
Support Specialist June 2009 to December 2011Alternatives, Inc － Raritan, New Jersey
Evaluated skills and needs of developmentally disabled clients living in a group home.
Assisted clients requiring personal hygiene care.
Planned and implemented individual client goals and activities for learning and leisure.
Supervised individuals in their daily activities and provided guidance when needed.
Research Assistant January 2014 to October 2009Lehigh University － Bethlehem, Pennsylvania
Assisted in running labs that studied the empathy abilities of 3 year old children Recruited and prepped mothers and their children for research participation Completed basic word-relation tasks with mothers during child research sessions Compiled research data using SPSS Coded labs for tasks involving empathy and guilt Adjusted known coding techniques as needed to apply to specific research data.
Education and Training
B.A : Psychology and Sociology, 5 2010Lehigh University － Bethlehem, PAGPA: GPA: 3.3 GPA: 3.5GPA: 3.3 Psychology and Sociology GPA: 3.5
approach, basic, CPR, clientele, client, clients, data entry, first aid, materials, meetings, mental health, Excel, Power Point, word, MS Word, network, ons, phlebotomy, pick, coding, progress, Psychology, reality, reporting, research, safety, Sat, scheduling, SPSS, technician
HONORS AND ACTIVITIES Achieved Dean's List during four semesters at UC and spring/fall semester of 2009 at Lehigh University National Society of Leadership and Success Teaching Assistant for Human and Comparative Anatomy Lab at UC NCAA Varsity Lightweight Women's rowing team 5-time recipient of the Scholar-Athlete Academic Achievement Award 3rd place finish in the Women's Lightweight Varsity 8 at 2009 Murphy Cup Regatta Studied abroad in Martinique during winter semester at Lehigh