Service orientated Administrative Assistant with ten years background assisting Nursing Home Administration. Core competencies include initiative, integrity, planning and organizing, adaptability, problem solving, reliability, motivation, team work, work standards, decision making, as well as excellent communication and time management skills. Handles task with accuracy and efficiency.
Highly Motivated & Self Reliant
Excellent Communication Skills
Customer Service Driven
Personnel & Human Resource
Microsoft Word and Excel Proficient
Developed and implemented company's first on line hiring system outlining all proper business procedures and office policies.
02/2009 to 12/2015
Administrative AssistantThe Riverview Nursing Facility LLC - St. Louis, MO.
In charge of the front office, answering multi-line phone, monitoring front and back door via security screens.
Greet family members and visitors and direct to correct department/floor.
Resolved employee, resident and family concerns.
Assist the Administrator and update as well as create spreadsheets for all Departments.
Assist the Bookkeeper in filing, as well as handling Resident funds when needed.
Employee verification, letters of employment, involved in FMLA and Workman's comp paperwork and communication with the employee.
In charge of setting up and leading the online hiring process, new employee orientation/files and all HR paperwork/Background checks.
Conducted interviews when needed.
I assist Activities with their Monthly calendars and events including staff parties.
Supervise other receptionists, schedules and take after hours calls regarding the front office, families, and visitors.
Did office ordering for all Departments.
I assist all other Department Heads: DON, ADON, MDS Coordinator, Housekeeping/Laundry, Dietary, Nursing, Medical Records, and Staffing Coordinator as needed.
Coordinated directly with Social Worker learning Admissions and its entire process, census, tours, assessments with residents.
I advised employees regarding 401K, Health and Dental benefits.
Awarded Employee of the month May 2009 Proficient in Word and Excel.
03/2006 to 02/2009
Purchasing CoordinatorPemaco Inc - St. Louis, MO
Responsible for ordering all raw materials, components and packaging for a Dental manufacturing company with annual sales exceeding 2 million dollars a year.
Answered a multi-line phone, took orders from customers, entered orders, QC'd orders, completed bills of lading, printed labels.
Answered customer's needs and or complaints.
Inventoried all components on a weekly basis and placed orders.
Kept pricing, inventory (weekly, quarterly and master), vendor, cost cards and all forms current.
I prepared the Quarterly Inventory and balanced all raw and finished goods.
Met with vendors directly to help reduce cost for our in house components compared pricing and nurtured client relationships.
Approved and entered invoices.
Worked on multiple in house projects, gathered necessary information and samples needed to conduct testing Helped prepare the owner and President for Chicago Dental Convention yearly and helped with correspondence.
I joined company meetings to keep everyone abreast and give input on new ideas to help the company grow.
08/2003 to 03/2006
Staffing Coordinator Administrative AssistantGreen Park Nursing Home - St. Louis, MO
Responsible for scheduling and hiring a nursing staff of 100 employees.
On call 24 hours for nursing staff call offs or concerns employees may have.
Reported directly to the Director of Nursing concerning the employee's attendance and conduct at work.
Conducted quarterly job fairs and had direct contact with employment connections.
Followed protocol for staffing required by State guidelines.
Won employee of the Month for July 2004 and received a $500.00 bonus.
Delmar Gardens of Meramec Valley.
05/2002 to 08/2003
Administrative AssistantDelmar Gardens Of Meramec Valley - Fenton, MO
1 Arbor Terrace Fenton Mo 63026 (636)343-0116 Coordinated Dietary, Office and Staff Quality Assurance, Cable and Transportation Schedules.
In charge of answering an 8 line phone system.
Handled complaints from residents and families.
Conducted rounds, prepared census, admissions and staff reports.
Diploma: CosmetologyVon Richards Academy - Valley Park, MO, United States
Associates Degree: HBOSMissouri College - Kirkwood, MO, United States