administrative assistant resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building, solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

  • Data Gathering
  • Verbal and Written Communication
  • Problem Solving
  • Team Collaboration
  • Flexible and Adaptable
  • Editing and Proofreading
  • Data Recording
  • Microsoft Office
  • Multitasking and Prioritization
  • Data Entry and 10-Key
  • Prioritization and Time Management
  • Staff Training
  • Government Forms
  • Staff Supervision
  • Information Processing
  • Business Documentation
  • Document Typing and Formatting
  • Data Entry
  • Employment Record Verification
  • Employment Recordkeeping
  • Equal Employment Opportunity (EEO)
  • New Hire Onboarding
  • Employee Paperwork
  • Relationship Building
  • Critical Thinking
Administrative Assistant, 08/2022 to Current
KrostAtlanta, GA,
  • Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
  • Regularly updated HR databases to reflect employee information, changes in benefits and other details.
  • Supervised onboarding process for newly hired employees, including distribution of all paperwork.
  • Supported healthcare applications by monitoring security, performance and reliability.
  • Improved integrity and completeness of medical records by consulting with clinical staff to resolve coding and diagnostic mistakes.
  • Enhanced electronic records management systems to meet new needs and forecasted demands.
  • Protected medical information against unauthorized access, loss or corruption by consistently following security protocols.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Coordinated appointments, meetings and conferences.
  • Composed correspondence, reports and meeting notes.
  • Scheduled staff and monitored resource allocation to provide optimal coverage and service.
  • Managed office duties, ordered materials, organized workspaces, answered emails and made phone calls.
Office Technician, 08/2020 to 08/2022
WspL0s Angeles, CA,
  • Solve issues regarding claims to ensure claimants are receiving benefits.
  • Respond to claimant inquires in a timely manner regarding claim status.
  • Assist claimants in submitting claim forms for payments/claim adjustments.
  • Maintain training for new hires and create a welcoming work environment.
  • Maintain State of California integrity within daily tasks.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Input claim data into system using CUBS, adhering to all procedures to keep information private.
  • Reviewed UI-Online and claim information to give customers correct details regarding unemployment insurance issues.
  • Assembled, maintained and transcribed information from various sources.
  • Maintained digital and paper filing systems with organized files and naming convention adherence.
  • Directed clients and guests to correct departments, rooms and staff members.
Shift Supervisor, 09/2017 to 07/2020
Huntington Bancshares IncRocky River, OH,
  • Supervise staff up to 20+ individuals.
  • Operate store in place of Store Manager while providing expert product knowledge
  • Provide excellent customer service and assist with customers needs
  • Planned and managed resources to consistently meet production, quality and cost goals.
  • Assessed reports and adjusted workflows to realign with targets.
  • Documented production levels and materials used to keep management informed.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Resolved customer complaints and reported issues to senior management.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Collaborated with team members to improve performance and implement training updates.
  • Assisted upper management with daily operations to meet standards of service and quality.
Price Accuracy Coordinator, 08/2016 to 09/2017
Rite AidMonterey, CA,
  • Keep logs of employee pricing injunctions as well as pricing discrepancies for up to 4 years
  • Reset planograms/insure correct sales/pricing is available 24/7
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Reset store displays for special events and seasonal merchandise changes.
  • Produced sales documents, finalized deals and filed records.
  • Reduced process lags by training employees on best practices and protocols.
Education and Training
High School Diploma: , Expected in 05/2016 to Cosumnes Oaks High School - Elk Grove, CA,
: Business Administration, Expected in to American River College - Sacramento, CA

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Resume Overview

School Attended

  • Cosumnes Oaks High School
  • American River College

Job Titles Held:

  • Administrative Assistant
  • Office Technician
  • Shift Supervisor
  • Price Accuracy Coordinator


  • High School Diploma
  • Some College (No Degree)

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