Compassionate Administrative Assistant dedicated to helping families celebrate the lives of their loved ones and find closure through high-quality and individualized funeral services.
Highly enthusiastic customer service professional with 24 years client interface experience. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Licensed cosmetologist who is an excellent listener and communicator. Works hard to make each client's experience a positive one. Outgoing and people-oriented Hair Stylist who effectively develops lasting professional relationships with clients. Personable Hairstylist with 24 years experience in cutting, styling and coloring. Strong attention to detail and focus on satisfying customers.
MS Word, Excel and Outlook
Valid Texas Driver's License
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Worked with company systems and diligently completed all assigned tasks, working overtime as needed.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Administrative Assistant01/2014 to Current Sam Houston Memorial Funeral HomeHuntsville, Texas
Processed death certificates in a timely and accurate manner. Prepared death certificates, report of death, burial transit permits, disinterment permits, drafted and submission of obituaries, enter deceased information into Mortware software, website, Facebook, print memorial book, clergy record, pallbearers record, draft and print service folders, prepare temporary grave marker, request law enforcement escort, type and print floral cards and pages, order Lift up Thine Eyes memorial book.
Prepare and schedule National Cemetery services and interments.
Complete and submit VA marker and flag application.
Hairstylist06/1992 to Current Huntsville, TexasLicensed Cosmetologist
High School Diploma1991New Waverly High SchoolNew Waverly, Texas, USA
Licensed Cosmetologist: Cosmetology1992Charles & Sue's School of Hair DesignBryan, Texas, USAHaircutting and Chemical Services, sanitation, hair treatment