Administrative Assistant Resume Example
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Offering expertise in customer service, travel coordination and file management. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
- Schedule office meetings and client appointments for team
- Provide logistical support for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance
- Support efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes
- Welcome office visitors warmly and alert staff to arrivals of scheduled appointments
- Interact with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
- Maintain complex digital filing system for financial information
- Coordinate bookkeeping activities in the P & L report and invoicing and accounts payable
- Process invoices and expenses using [Ariba Purchasing & Concur)
- Create detailed expense reports and requests for capital expenditures
- Manage accounts payable and receivable for invoices, financial reports and building finances
- Manage workday databases converting complex data into easy-to-interpret data
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
- Identified appropriate travel routes in accordance with applicable traffic and bulk cargo transportation laws, regulations, protocols and guidelines
- Monitored and reported on transportation costs and ensured shipping documents were properly filed
- Worked with customers to understand needs and provide excellent customer service
- Increased customer satisfaction by resolving product and service issues
- Handled several calls in a timely matter daily to address customer inquiries and concerns
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels
- Conducted research to address shipping errors and packaging mistakes
- Drove operational improvements which resulted in savings and improved profit margins
- Prepared packages for shipping, pickup, and carriers for prompt delivery to customers
- Processed loads using the AS400 system
- Printed orders using the Auto batch system
- Received and routed business correspondence to correct departments and staff members
- Interacted with customers, carriers, vendors, and staff members professionally by phone or email to provide information
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
- Informed and supported business leaders through consistent communication and administrative support duties
- Organized reports and data for submission to the General Manager, AGM and, Operation Managers
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities
- Delivered expert clerical support by efficiently handling wide range of routine and special requirements
- Inputted data into computer programs and filing systems
- Answered phone calls, emails, sent faxes upon request
- Processed patient admission and discharge documentation
- Reviewed medical records for completeness and filed records in alphabetic and numeric order
- Obtained patient releases for dissemination of information
- Reviewed charts and flagged incomplete or inaccurate information
- Acquired necessary signatures on information release forms to obtain medical and treatment records from other service providers
- Sorted materials and filed according to guidelines
- Received and routed medical records
- Responded to materials requests and retrieved necessary information
- Audited records for accuracy
- Adhered to all facility, company, and legal guidelines
- Filing and data archiving
- Meeting arrangements
- Spreadsheet management
- Data Entry
- Purchase orders organization
- Database administration
- Records management
- Scheduling
- Report analysis
- Administrative support
- Travel planning
- Invoice Processing
- Internal communications
- Travel administration
- Expense reporting
- Multi-line Telephone Systems
- Relationship building
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Resume Overview
School Attended
- Cedar Shoals High School
Job Titles Held:
- Administrative Assistant
- Transportation Coordinator
- General Office Assistant Associate
- Medical Records Clerk
Degrees
- High School Diploma
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