Energetic Administrative Assistant with ten years experience in high-level office support roles. Organized and professional.
Windows & Apple proficient
Ability to prioritize
Meticulous attention to detail
Strong problem solver
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Maintained status reports to provide management with updated information.
Administrative Assistant January 2006 to CurrentCity Of Longmont - Longmont, CO
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Provide general information as well as response to specific customer questions requiring additional research Establish, maintain, and adjust appointments, activity calendars, and work schedules for work groups, individuals, and City facilities and equipment.
Served as the department's only bilingual Spanish/English customer service representative.
Manage office inventory, placed new supply orders, order other departmental supplies and equipment, schedule repairs of office equipment.
Track and review employee time sheets and payroll information.
Prioritized project components and organized scopes.
Prepare and process other personnel forms.
Maintain office filing systems, files, and records.
Assemble requested information upon request.
Planned meetings and prepared conference rooms.
Planned training travel arrangements for staff.
Enter data into computer system or databases.
Generated financial reports for management review.
Prepare routine or frequently required reports including compilation of data, writing of non-technical narrative, and development of report format and presentation.
Schedule the use of City and department facilities with other City groups, citizens, and outside agencies.
Supplied key cards and building access to employees and visitors.
Assist with the yearly budgetary presentation.
Schedule work orders, service calls, and other activities for departmental employees.
Dispatch other employees on a regular or emergency basis.
Perform other duties as assigned and required.
Accounts Payable Support IV January 2001 to January 2006Maxtor Corporation - Longmont, CO
Audit Expense reports for employees that travel for the company, and authorized reimbursement.
Primary back up in the absence of department manager.
Principal trainer and mentor for new hires.
Manage high priority vendor accounts.
Processed an average of 1,200 invoices per month.
Calculated figures such as discounts, percentage allocations and credits.
Contact/follow through with buyers for proper signature release necessary to issue payment to vendors.
Researched and resolved billing and invoice problems.
Coded the general ledger and processed vendor invoice payments.
Coordinated approval processes of all accounts payable invoices.
Initiate check run/wire run, and manage complete approval process.
Balanced batch summary reports for verification and approval.
Process 300+ payroll time cards for non-exempt employees on a biweekly basis.
Primary contact between the California payroll office, and the Longmont payroll office.
Provided assistance to employees, supervisors and managers with any questions concerning payroll.
Customer Service Specialist January 1997 to January 2001EDS - Longmont, CO
Sorted a large volume of incoming mail, data entry of numerous cash orders a day, and balancing orders with checks received.
Take care of travel agencies that received a discount price with the company.
Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax.
Promoted to take care of priority accounts with companies worldwide, processing change of addresses, open new accounts, process over payment refunds, cancellation refunds, process unallocated checks, process credit card orders, apply cash orders to customer accounts, send special billing to customers, encode checks for deposit, and prepare deposits daily.
Business Managment CSU Global Campus From 2011 - present. Continuing education in Business Management
General Studies Front Range Community College - Westminster, COFrom 1998 - 2000. Continuing education in general studies
High School Diploma : 1996Ma. Comaduran Chavez - Chihuahua, Mexico
Administrative support, enthusiastic people person, advanced problem solving, great organizational skills, excellent customer service, data entry, fast learner, multiple databases, multi-task, travel authorization expense reports, filing, finance, inventory maintenance, scheduler, arrange meetings, trainer mentor, accounts payable, agency billing, Microsoft Office,Microsoft Outlook, Windows 98, Windows NT 4.0, Works, office equipment maintenance, payroll, personnel files, processes, reception,research, bilingual English/Spanish.