Detail-oriented Pharmacy Technician currently enrolled in a Pre-Pharmacy program, interested in clinical pharmacology, pharmacy management and research. I am a Certified Technician that is knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.I have previous retail pharmacy and inventory management experience. Desires a retail and/or hospital pharmacy position. Skills l perform Accurate pharmaceutical calculations l have excellent communication skills, Motivated self-starter l Professional phone etiquette l Technician Certification Training l Articulate and well-spoken l Pharmacy law knowledge l Customer service-oriented l HIPAA Regulations l Accurate and detailed l Committed to quality assurance l work well under pressure l Conflict resolution ability l Social media knowledge l Exceptional workflow and time management l Pleasant demeanor l Quick learner
Retail pharmacy procedure knowledge
Prescription filling training
Committed to quality assurance
Insurance billing expert
Medication Inventory Management
Technician Certification Training
Prescription drug labeling
Administrative Assistant, 03/2012 to 02/2014 BuildStrong LLC – Toledo, OH
l Ordered and distributed office supplies while adhering to a fixed office budget.
l Answered and managed incoming and outgoing calls while recording accurate messages.
l Opened and properly distributed incoming mail.
l Maintained a clean reception area, including lounge and associated areas.
l Screened all visitors and directed them to the correct employee or office.
l Obtained signatures for financial documents and internal and external invoices.
l Processed accounts receivable and accounts payable.
l Performed accounts receivable duties including invoicing, researching charge-backs, discrepancies and reconciliations.
Customer Service Assistant Manager, 10/2010 to 01/2012 Family Dollar – Toledo, OH
l Greeted customers entering the store to ascertain what each customer wanted or needed.
l Described product to customers and accurately explained details and care of merchandise.
l Earned management trust by serving as key holder, responsibly opening and closing store.
l Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
l Maintained cleanliness and presentation of stock room and production floor.
l Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
l Organized store merchandise racks by size, style and color to promote visually appealing environment.
l Promoted from Cashier to Customer Service Assistant Manager in nine months.
l Drop off bank deposits.
Certified Nurse Assistant, 12/2008 to 06/2010 Omnicare Home Health Agency – Toledo, OH
l Tested and recorded blood glucose levels.
l Cooked appetizing and satisfying meals and snacks.
l Maintained a clean, healthy and safe environment.
l Assisted with patient transfer and ambulation.
l Followed safe lifting techniques and individual resident lifting instructions.
l Reported any unusual circumstances in the patients' condition or environment.
l Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.
CPhT Inventory Specialist, 06/2014 to Current CVS PHARMACY – 1700 S INDUSTRIAL HWY
Effectively resolved insurance rejections and other billing issues.
Managed drug and supply inventories.
Assisted other pharmacy staff with drug inventory, purchasing, and receiving.
Regularly stocked shelves, rotated stock and checked for expired medications.
Receptively answered customer questions and helped locate desired items in the pharmacy.
Performed technical processes required to dispense medications to patients.
Properly filled and dispensed an average of 280 prescriptions per day.
High School Diploma: Mercy College of Northwest Ohio - l FDA Drug Safety Guidelines l Pharmacy Practice Ethics l Prescription Filling Medication and Compounding l HIPAA regulations l Inventory Management l Coursework in Pharmaceutical and Healthcare Marketing l Coursework in Pharmacy Technology l Coursework in Human Anatomy and Physiology General/Chemistry
High School Diploma: 2007 Robert S. Rogers High School - Toledo, OH