Resourceful and accomplished Coordinator of Airport Ops and Administrative Assistant.
Customer Service Agent with major airline.
Cruise Ship Hostess and Fitness Coordinator.
Professional and mature
Strong interpersonal skills
Attention to detail
Administrative Assistant March 2012 to June 2015United Airlines / Continental Airlines - Jacksonville , FLAssisted general manager and supervisors with station operation duties; submit daily and monthly airlines reports; prepare station budget; maintain accounts payable; complete station audits; prepare station Emergency Response Plan.
Customer Service Agent August 1985 to March 2012Continental Airlines - Jacksonville, FLPerformed all duties associated with ticketing, gate operations, load planning, baggage handling, and ground handling of aircraft. From 1986-1999 I performed this same job in Sacramento, CA during a short transfer.
Customer Service Manager August 1984 to July 1985PeoplExpress Airlines - Newark, NJFlight Attendant. Gate Agent. Worked in Terminal Operations in the Passenger Connect Department.
Cruise Staff; Hostess and Fitness Coordinator February 1981 to October 1981Norwegian Caribbean Cruiseline - Miami, FLAs part of the Cruise Staff I organized and facilitated all aspects of passenger activity during their cruise. As Fitness Coordinator for the "Fit With Fun" program I prepared and taught classes for the passengers and employees.
Bachelor of Science : Physical Education, 1980University of Wisconsin-LaCrosse - La Crosse, WI, USA
High School Diploma : Co-Valedictorian, 1976New Holstein High School - New Holstein, WI, USA