Detail oriented with diverse experience in the broadcast and healthcare industries. Proven customer service skills fostered by excellent relationship and organizational skills with vast experience in scheduling and sales analysis reporting. Motivated and able to work among all levels within and across an organization. Strong desire to move into project management role, and projected to obtain PMP certification.
Microsoft Word (intermediate/advanced)
Microsoft Excel (intermediate/advanced)
Microsoft PowerPoint (intermediate/advanced)
Microsoft Outlook (intermediate/advanced)
Adobe Photoshop (novice)
Adobe Pro (intermediate)
My Rounding (facility administrator)
HeatlhStream (institution/facility administrator)
01/2013 to Current
Administrative AssistantCartersville Medical Center － Cartersville, United States, GA
Administrative assistant for hospital administrative offices.
Directly reporting to Chief Nursing Officer and Assistant Chief Nursing Officer/Ethics and Compliance Officer, managing schedules and coordinate meetings.
Assisting with daily, weekly, monthly and yearly reports for distribution facility-wide, division level and corporate level.
Work with ACNO to manage yearly education meeting for EMS personnel throughout region, prepare awards and assist with venue set up.
Facility Administrator for My Rounding, patient and employee rounding tracking tool used by leadership.
Prepare and present monthly report to CNO.
Assist new and existing employees with functions and the use of My Rounding.
Prepare weekly and quarterly HCAHPS reports via Press Ganey and present to Administrative Team.
Institution/Facility Administrator for HealthStream.
Assign, create and upload educational materials for employees.
Upgrade employees to administrators as needed.
Work with various departments and physicians on reporting and creating presentations, algorithms, and forms for facility-wide for clinical and non-clinical staff, physician use, and patient education.
Create and update medical forms used in patient medical records.
Assist Vice President of Quality Resources with Joint Commission survey preparations.
Support Assistant CNO/ECO with mandatory compliance education for all employees, track and report delinquencies.
Former Employee Advisory Group Co-Chair, managed functions for hospital staff on a monthly basis.
Coordinate commercial placement on broadcast logs for domestic and international broadcasts.
Determine higher priority advertisers based on rate or contracted agreement.
Maximize revenue by placing higher priority, higher rated advertisers.
Liaise with Ad Sales to resolve advertiser conflicts, discrepancies and the placement, or preemption of commercials.
Liaise with Programming for changes to current or future logs, both domestic and international.
Prepare Live and Replay PGA, LPGA, Champions Tour and Nationwide Tour tournament logs and submit to Sales for tour approval.
Coordinate with Sales and Programming to ensure all logs are printed and delivered to Master Control within deadline.
Prepare red sheets for any last minute changes to broadcast logs already printed.
Provide coverage and assume responsibilities for other coordinators in their absence.
07/2009 to 10/2009
Traffic/Sales/Administrative AssistantWUVF/SP Television, LLC － Fort Myers, United States, FL
Provided administrative support to general manager, traffic manager and account executives.
Responsible for preparation of logs for television stations including WUVF Fort Myers, Florida, and KEYU and KAMT Amarillo, Texas; pulled daily preemption reports and distributed to account executives.
Verified contracts entered by account executives.
Set up local office supply accounts; manage and order supplies.
11/2007 to 12/2008
Administrative/Public Relations AssistantGravina, Smith & Matte, Inc － Fort Myers, United States, FL
Seasonal administrative/public relations assistant for prominent public relations and marketing firm.
Assisted with coordination and preparation of events to include tracking sponsorships and donation packages; registration and event check-out; accounting of money raised for events; and event conclusion.
Proofed and revised press releases for distribution.
Distributed press releases to various media outlets.
Updated company database of business contact information.
02/2004 to 01/2005
Executive AssistantEntelligence, LLC － Houston, United States, TX
Served as executive assistant to CEO.
Maintained relationships with DELL executives to include preparation and submission of weekly and monthly project reports; and scheduling and assigning weekly and monthly projects for 17 project managers.
Responsible for coordination of travel for CEO, director of sales and 17 project managers.
Confirmed and processed expense reports; coordinated team-building events and negotiated with local hotels to receive corporate rates.
03/1999 to 01/2003
Account Planner/On-Air PlannerGolf Channel, Inc － Orlando, United States, FL
Liaison between account managers, direct advertisers, advertising agencies and internal departments.
Supported over 100 infomercial and direct response advertisers.
Responsible for management of customer contracts, invoice verification, account reconciliation, and collection of past due accounts.
Commercial tape viewing for length and content.
Preparation of weekly sales analysis reports utilized by upper level management.
Placement of commercials for international and domestic broadcasts within specific time periods.
Education and Training
Bachelor of Business ManagementUniversity of Phoenix － Orlando, FL, United States
account reconciliation, accounting, Administrative, Administrative assistant, administrative support, Adobe, Adobe Photoshop, advertising, Ad Sales, broadcast, content, contracts, database, DELL, educational materials, expense reports, forms, general manager, Groupwise, leadership, team-building, director, managing, marketing, Meditech, meetings, Microsoft Excel, money, Microsoft Office, office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Nursing, OSi, personnel, presentations, Press, press releases, Programming, public relations, Quality, reporting, Sales, sales analysis, scheduling, television, Upgrade, Visio