administration assistant resume example with 8+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced work environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

  • Complex Problem Solving
  • Documentation and Reporting
  • Team Leadership
  • Verbal and Written Communication
  • Work Planning and Prioritization
  • Phone and Email Etiquette
  • Microsoft Office
  • Relationship Building
  • Creative Thinking
  • Deadline Driven
  • Status Updates
  • Reliable & Trustworthy
  • Active Listening
  • Computer Skills
  • Customer Service
  • Friendly, Positive Attitude
  • Detail Oriented
  • Self-Motivated Work Ethic
  • Networking and Partnership Development
  • Candidate Searching
  • Decision Making
10/2020 to Current Administration Assistant Icon | Philadelphia, PA,
  • Greeted visitors or callers to handle questions or direct to appropriate staff.
  • Processed incoming mail and packages and placed envelopes in bins for employees.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Responded effectively to sensitive inquiries or complaints.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Directed customer communication to appropriate department personnel.
  • Coordinated appointments, meetings and conferences.
  • Ran errands to pick up production supplies, food, equipment and props.
  • Shopped for clients at retail and grocery stores and picked up requested items.
  • Quickly responded to customer inquiries to improve business relationships.
  • Communicated customer complaints, requests and feedback to company management.
  • Obtained official signatures and required payments for different types of deliveries.
  • Walked, rode bicycles or drove vehicles to reach destinations and deliver messages or materials.
  • Collected, sealed and stamped outgoing mail using postage meters and envelope sealers.
  • Answered customer questions on courier features of service, keeping customers informed about company and services.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Performed various clerical tasks and organized office areas to promote productivity.
  • Organized work projects around client's house.
  • Managed household inventory and maintenance schedules.
  • Completed basic administrative work and managed household accounts.
  • Delivered warm companionship with conversation, emotional reassurance and coordination of mentally stimulating activities.
  • Handled household chores to assist patients and families with cooking, cleaning and laundry.
  • Kept patient health and personal information private and confidential.
08/2015 to 05/2020 Preschool Teacher Community Action Partnership Of Ramsey & Washington Counties | Saint Paul, MN,
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Taught children foundational skills in colors, shapes and letters.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Collaborated with colleagues on developing new classroom projects and monthly themes.
  • Met with parents to discuss child behavior and academic progress.
  • Created and implemented developmentally appropriate curriculum addressing learning styles.
  • Incorporated music, art and theater into lesson planning.
  • Administered and documented results of student assessments.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Directed and supervised children during field trips and special activities.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.
  • Communicated with parents regularly to maintain student progress, schedule meetings and increase overall student happiness.
  • Read stories to children and taught painting, drawing and crafts.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Identified early signs of emotional and developmental problems in children to bring concerns to parents' attention.
08/2011 to 07/2012 Paraprofessional Basis.Ed | Mesa, AZ,
  • Supported students throughout academic instruction and assignments.
  • Applied positive reinforcement to redirect negative behaviors.
  • Offered students personalized educational, behavioral and emotional support.
  • Assisted children at stations during small-group learning periods.
  • Observed students to help teachers identify potential learning blocks and opportunities for support.
  • Supplied one-on-one attention to each student during group activities.
  • Communicated and collaborated well with educators from various grade levels.
  • Customized small group and individual classroom activities based on differentiated learning needs.
  • Handled clerical duties, managed classrooms and coordinated documents for teachers.
  • Prepared instructional materials for specific classroom activities tailored to support student needs.
  • Planned and led activities to develop students' physical, emotional and social growth.
  • Communicated confidential details about student behavior and performance with parents and authorized parties.
  • Distributed textbooks, workbooks, papers and pencils to students.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
  • Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
  • Monitored computer usage and assisted students with hardware and software issues.
  • Organized and labeled student materials when setting up classrooms.
  • Instructed students on usage and care of equipment to prevent injuries.
  • Distributed tests and collected homework assignments after completion.
  • Managed computers in classrooms and laboratories and assisted students with computer use when required.
  • Distributed pencils, paper, textbooks and workbooks to students.
Education and Training
Expected in 08/2006 to to Licensed Cosmetologist | Cosmetology Lee’s School of Cosmetology , North Little Rock, AR, GPA:
Expected in 05/2005 to to High School Diploma | Monticello High School, Monticello, AR, GPA:

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Resume Overview

School Attended

  • Lee’s School of Cosmetology
  • Monticello High School

Job Titles Held:

  • Administration Assistant
  • Preschool Teacher
  • Paraprofessional


  • Licensed Cosmetologist
  • High School Diploma

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