Ambitious Operations Manager with more than 4 years of management experience in the Digital Media industry. Applies strong analytical and critical thinking skills to solve complex operational problems.
4 years of experience in managing Ad Operations and Global Support. Managed large Agency-Publisher campaigns/building multi-screen creative, certifying tags by testing on publisher pages, and resolving impression/click discrepancies. Experience with working closely with product team on customer requirements and customer escalations. Experience with IAB Rich media ad units (friendly iframes, safeframes), instream ad units (VAST, VPAID), mobile ad units (MRAID) and mobile SDK. Deep technical knowledge of all industry ad server technologies, including DFP, OpenX, DCM, Yahoo, DBM, Freewheel, etc. across desktop, mobile and video environment. Technical knowledge of third party tracking, verification technologies from Doubleclick, Double Verify, Comscore, Nielsen, Quantcast, Insight Express, MediaOcean/Prism, Dynamic Logic. 7+ years of experience with technical phone, remote, and desktop support. 2+ years of experience supporting Sugar CRM, Blackberry Enterprise Server and Goodlink Servers.
Chrome Developer Tools, Firebug and VAST/VPAID tester, experience using MRAID Mobile SDK/Charles debugger. Strong problem solving and decision by making skills needed to identify. 8+ years with Sales force, Admin, Jira and SugarCRM. Outstanding communication and interpersonal skills. Strong with editing/writing/organization. Proficient and knowledge with Website design using Dream-weaver and Front page. Proficient with Microsoft office 2007 suite application.Experience with Oracle, T-Rex, SAP. Excellent track record in providing. Extensive Norton Ghost Imaging.
LinkedIn Profile: www.linkedin.com/pub/shadi-marmash/34/418/638/en
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