Events /Marketing Coordinator with more than ten years of experience planning, developing and implementing business and community relations.
Plan and implement facility activities for tenants; design programs to encourage socialization, provide entertainment & improve daily living skills; design, implement, & execute activities for tenants at various skill levels; professional interaction with tenants, families, and the community; plan monthly/daily calendar for tenants & community events; editor for quarterly facility newsletter; recruit, organize, and coordinate volunteers; conduct one on one visits, care plan meetings, charting & assessments; lead monthly tenant council meetings; keep accurate records in accordance with state & federal guidelines; and purchase & maintain supplies. Organize & maintain tenant transfer schedule; schedule initial & follow-up appointments- arrive timely to appointments; communicate effectively with physicians, their offices, & facility charge nurse; and ability to create good relationships with tenants. Manage the facilities inquiry process; provide customers with facility related information via facility tours, personal visits and assessments; implement effective facility sales & marketing programs; secret shop through calls & visits; make sales calls outside the facility to organizations, hospitals, physicians, community groups & other community contacts; coordinate the development & implementation of monthly & quarterly marketing plans; and work with team to develop & implement special events and presentations targeted to the community.
Use Microsoft Office Word, Excel, Power Point & Publisher, as well as other office equipment.
Member of the National Association of Activity Professionals.
Completed Assisted Living Facility Core Training-Florida Assisted Living 26 hour Online Training in August, 2013.
Alzheimer's Association dementia on-line training.
It's Never 2 Late (iN2L)- Adaptive technology computer system for seniors.
Assist the Financial Professional in office management functions. Principal duties and responsibilities include: performing office administrative functions; preparing client approved marketing correspondence for the financial professional's signature; assuring that client files are properly established and maintained; adhere to compliance and document retention guidelines; maintain accurate records on clients and prospects; update client file & contact logs; maintain calendar & schedule appointments; update computer & software; date stamp incoming mail; order & maintain supplies; answer incoming telephone calls and assist walk-in clients; handle routine service work; answer policy owner inquiries; attend training sessions & meetings; meet to review goals, progress, and priorities for the business; and accept premium payments from clients and properly account for all monies received. Collect information from prospects and clients to prepare quotes; review, update and write new business with clients; handle changes & claims of clients.
Licensed in the state of Illinois to write Property & Casualty Insurance.
Use Microsoft Office Word, Prudential programs (Navigator Online, CDS, and WebCase Status), Lotus Notes, Excel, Power Point, operation of Xerox machine, fax machine and other office equipment.
Pharmacy Technician Course
Informational presentations on various topics to tenants and the community.
Educational topics at Illinois regional and state adult education conferences.
*Ability to handle a variety of responsibilities simultaneously and to set priorities in order to complete assignments in an efficient, accurate and timely manner.
*Experience with special event planning, marketing, sales and customer service.
*Organized with excellent writing and communication skills.
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