A top-performing professional with a Master's degree in Health Administration and a strong background in project management, business operations, and customer service. Self-motivated, quick thinking, and detail oriented, a proven leader and flexible employee capable of working independently or as part of a team, and focused on providing exceptional services and assistance in a professional and demanding environment. Daniela, currently an ACO Coordinator at Aledade, has a background in several sectors of health care including small private practices, hospitals, and health maintenance organizations. Working at Aledade, Inc. she is focused on coordinating an Accountable Care Organization located in Central Florida to create quality healthcare and outcomes at a lower cost. Daniela is passionate about connecting doctors with tools to implement population health management in their practice. AREA OF EXPERTISE Organization & Detail Critical & Quick Thinking Professional Communication Scheduling & Calendar Management Leadership & Teamwork Filing & Record Keeping Workflow Optimization Budget Management Research & Analysis Customer Service & Support Multitasking & Coordination MS Office Software Suite
ALEDADE, INCJuly 2016 to CurrentACO Coordinator Wellington, FL
Execute on direction from Executive Director and coordinate with the Practice Transformation Specialists, Medical Director, and internal team members as necessary to achieve practice transformation goals.
Apply project management skills to execute, monitor, and control ACO resources and activities planned or in progress to ensure optimal balance of schedules and resources to achieve milestones.
Develop deep expertise on Aledade ACO operational model, including internal processes, outreach, governance, technical tools, initiative content, and analytics reports.
Manage the onboarding process of new practices as they transition from the outreach team.
Cultivate in-depth relationships with practices and regional partners, including regular status calls and in-person meetings, to set strategic priorities, report results, monitor utilization and costs, and identify opportunities for growth and savings.
Deployment of Aledade's products and services, workflow redesign, EHR optimization, and quality measure reporting support.
Creative problem solving for practice, ACO, and Aledade.
Prioritize multiple initiatives, mitigate risks, and analyze schedule variances to understand and resolve root causes.
Implement practice savings goals and leverage expertise of other Aledade team members.
ALEDADE, INCMarch 2015 to July 2016Operations Coordinator Wellington, FL
Assist executive director daily with all duties and coordinate with Field Staff to monitor the procurement and setup process of assigned ACOs, as well as timelines for upcoming renewal due dates.
Cultivate in-depth relationships with ACOs and regional partners, including regular status calls and in-person meetings to set strategic priorities, report results, monitor direct costs, and identify opportunities for growth and savings.
Managed defined acceptance criteria for each project deliverable to ensure quality standards and ACO expectations are met and that ideas for program and product development are harvested and shared across the organization.
NEUROBEHAVIORAL INSTITUTESeptember 2014 to March 2015Patient Care Coordinator & Practice Administrator Weston, FL
Coordinate appointments, sessions, phone calls, and responding to inquires regarding services, billing, and coding.
Provide guidance for patients on handling insurance by explaining ICD-10 and CPT codes related to their treatment.
Assist office manager and clinical directors daily with operations, accounting, research assignments and resolving issues.
Manage business revenue, profits and expenses.
Create reports (PNL, AR, AP, etc.) to present to clinical directors.
Assist the start-up efforts for NBI Academy, a d/b/a, and collaborate with the Clinical Director and Academic Program Director to build an executive functioning program for students with disabilities.
MEDICAL PLAN INCMay 2014 to August 2014Business Support Analyst Coral Gables, FL
Oversaw and directed several key projects as an assistant to the CFO, and provided financial and strategic support to improve business functions, and increase revenue generation.
Coordinated with the Compliance Officer, the Community Outreach Director, Director of IT, and the Vice President to create work flow plans for all major projects, including the launch of the Managed Medical Assistance (MMA) Program.
FLORIDA ATLANTIC UNIVERSITYAugust 2013 to May 2014Graduate Assistant Boca Raton, FL
Assisted professors and faculty at the College of Business, and coordinated with over 500 students and 80 groups regarding class projects, study guide design, academic session reviews, and general student guidance.
BOCA RATON REGIONAL HOSPITALAugust 2013 to January 2014Intern Boca Raton, FL
Oversaw several day-to-day operations in coordination with executive directors and organized with patient access and medical record departments to implement ICD-10 billing and reimbursement programs.
Assisted in the implementation of an overall strategic plan that focused on the @WorkCare Clinic and ACOs.
Worked on reorganizing the population health program.
Managed a wide variety of complex tasks while maintaining accuracy and quality customer service in an effort to educate patients, and provide exceptional healthcare services.
Florida Atlantic University2014Master of Health AdministrationBoca Raton, FL