Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Driven Accounts Receivable Collections Specialist resolves past due customer invoices and collects and processes payments. Meets strict deadlines with minimum direction by prioritizing and organizing workload. Proven background overcoming obstacles and obtaining results.

  • Organization and Time management
  • Critical thinking
  • Microsoft Office
  • Multitasking abilities
Work History
07/2016 to 10/2020 Accounts Receivable/Collections Specialist Alta Equipment Group Inc. | Batavia, NY,
  • Facilitated past due invoice payments by sending bill reminders and contacting clients.
  • Notated customer account regarding credit history, dates contacted and other relevant information to keep accurate records.
  • Monitored customer account details for non-payments, delayed payments and customer disputes.
  • Posted cash receipts to customer accounts daily to maintain current and accurate account balances.
  • Counseled debtors on payment options and arranged installment agreements
  • Processed payments and contracts on accounts
  • Recorded all information regarding financial status of customers
  • Negotiated to collect balance in full
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor
  • Achieved performance goals on consistent basis
  • Handled outbound and inbound calls daily with goal of collecting owed debt
  • Processed payments and applied to customer balances
  • Collected documents and made portfolios for collections accounts
09/2014 to 07/2016 Accounts Payable Specialist Air Wisconsin Airlines Corporation | Melbourne, FL,
  • Entered figures using 10-key calculator to compute data quickly.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Generated and submitted invoices based upon established accounts receivable schedules and terms.
  • Maintained payable shared email inbox and digitized invoices for processing.
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
06/2013 to 12/2013 Accounts Payable & Receivable Specialist Radke Engineering & Surveying | City, STATE,
  • Analyzed figures, postings and documents to maintain accounting program accuracy.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Completed bi-weekly payroll for company employees.
  • Analyzed, constructed and calculated daily accounting records, payroll and sales transactions.
  • Maintained account accuracy by reviewing and reconciling checks monthly.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, balance records, vendor payments and profit and loss statements
03/1995 to 02/2007 Accounts Receivable/Collections Manager Steel Transport, Inc. | City, STATE,
  • Reconciled daily AR ledger and verified proper posting.
  • Verified discrepancies and resolved clients' billing issues
  • Completed daily process adjustments to maintain accuracy.
  • Processed incoming payments in accordance with established financial policies.
  • Posted revenues by verifying and entering transactions from lock box and local deposits.
  • Prepared bills receivable, invoices and bank deposits.
  • Posted customer payments by recording cash, checks and credit card transactions.
Expected in High School Diploma | Sharon High School, Sharon, TN, GPA:

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School Attended

  • Sharon High School

Job Titles Held:

  • Accounts Receivable/Collections Specialist
  • Accounts Payable Specialist
  • Accounts Payable & Receivable Specialist
  • Accounts Receivable/Collections Manager


  • High School Diploma

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