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Professional Summary
Driven Accounts Receivable Collections Specialist resolves past due customer invoices and collects and processes payments. Meets strict deadlines with minimum direction by prioritizing and organizing workload. Proven background overcoming obstacles and obtaining results.
Skills
Organization and Time management
Critical thinking
Microsoft Office
Multitasking abilities
Work History
07/2016 to 10/2020Accounts Receivable/Collections SpecialistAlta Equipment Group Inc. | Batavia, NY,
Facilitated past due invoice payments by sending bill reminders and contacting clients.
Notated customer account regarding credit history, dates contacted and other relevant information to keep accurate records.
Monitored customer account details for non-payments, delayed payments and customer disputes.
Posted cash receipts to customer accounts daily to maintain current and accurate account balances.
Counseled debtors on payment options and arranged installment agreements
Processed payments and contracts on accounts
Recorded all information regarding financial status of customers
Negotiated to collect balance in full
Delivered exceptional customer service on collection calls and maintained calm and professional demeanor
Achieved performance goals on consistent basis
Handled outbound and inbound calls daily with goal of collecting owed debt
Processed payments and applied to customer balances
Collected documents and made portfolios for collections accounts
Entered figures using 10-key calculator to compute data quickly.
Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Maintained payable shared email inbox and digitized invoices for processing.
Reviewed vendor invoices for appropriate documentation and validity prior to payment.
06/2013 to 12/2013Accounts Payable & Receivable SpecialistRadke Engineering & Surveying | City, STATE,
Analyzed figures, postings and documents to maintain accounting program accuracy.
Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
Managed and responded to all correspondence and inquiries from customers and vendors.
Completed bi-weekly payroll for company employees.
Analyzed, constructed and calculated daily accounting records, payroll and sales transactions.
Maintained account accuracy by reviewing and reconciling checks monthly.
Generated invoices upon receipt of billing information and tracked collection progress.
Complied with all established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, collections, balance records, vendor payments and profit and loss statements
03/1995 to 02/2007Accounts Receivable/Collections ManagerSteel Transport, Inc. | City, STATE,
Reconciled daily AR ledger and verified proper posting.
Verified discrepancies and resolved clients' billing issues
Completed daily process adjustments to maintain accuracy.
Processed incoming payments in accordance with established financial policies.
Posted revenues by verifying and entering transactions from lock box and local deposits.
Prepared bills receivable, invoices and bank deposits.
Posted customer payments by recording cash, checks and credit card transactions.
Education
Expected in High School Diploma | Sharon High School, Sharon, TN, GPA:
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