Accounting ClerkEntire Care Protection (Ultimate Staffing) － Woodridge, IL
accounting and clerical support to the accounting department
AS400 computer program to input customer invoices for vehicle care products
key data of financial transactions in database
07/2017 to 08/2017
Client Servicee Rep (Call Center)Maximus-Government Health Insurance (AppleOne Staffing) － Chicago, IL
customer inquiries received by telephone or web based portal regarding
information programs and services
customer interactions and transactions, by documenting details of inquires and
standard operating procedures to ensure consistency and accuracy
unresolved customer grievances to designated departments for further
12/2015 to 04/2016
Customer Service RepresentativeVALID USA Card Personalization Manufacturing Corporation(Andrew Staffing) － Downers Grove, IL
Developed relationships with sales and marketing professionals to ensure accurate order pricing and products on all client orders.
Work with Sales to gather requirements in order to price out new processes.
Communicated and follow-up with the programming staff.
Worked closely with production and warehouse staff to ensure timely and accurate client order fulfillment and inventory management
Robinson (Trucking Logistic Company.
04/2016 to 06/2016
Receiving ClerkEdward Don Manufacturing Warehouse(Andrew Staffing) － Woodridge, IL
Scheduled over 30+ inbound deliveries daily, ensuring accurate data entry on all purchase order numbers.
Accurately inputted data into Systems Applications Products (SAP).
Forwarded proper documentation to accounts payable after delivery was received and scanned.
Established and maintained effective working relationships with co-workers, supervisors, and managers.
06/2012 to 12/2015
Account Receivable AnalystCharles H. Robinson － Chicago, IL
Prepared and organize documentation necessary to collect payment.
Processed customer requests for copies of invoices (Bill of Lading/Prof of Delivery) in a timely manner.
Responsible for updating invoice notes in the format specified by the department.
Assisted with sending out customer's invoicing accurately while follow set process specific to each customer.
Assisted dispatched department answering calls when needed.
07/2011 to 10/2011
Patient Access Department (Office Clerk)Trinity Hospital and Medical Center － Chicago, IL
Answered and directed phone calls.
Scanned and attached documents in patient folders.
Separated patient medical records and insurance payments from incoming mail.
Copied paper work for patient of service rendered.
Other office duties as assigned by the supervisor.
08/2011 to 09/2011
Medical RecordsKindred Hospital of Chicago-Northlake － Northlake, IL
Conducted a record analysis to ensure that documentation supports the diagnosis and reflects the progress, clinical findings and discharge status.
Identified procedures for reporting, tracking, and completing documentation deficiencies.
Attended and took minutes for assigned administrative or clinical meetings scheduled during practicum experience.
08/2010 to 04/2011
Medical Records ClerkTrinity Advocate Hospital － Chicago, IL
Maintained patient files and retrieves files for scheduling appointments; files patient data upon receipt of information; initiated records for new patients and creates computer index working with Epic; prepares files labels; and maintained filing statistics.
Responded to requests for medical records; answered and directs telephone calls.
Retrieved patient schedules from computer system; distributed lab reports to physicians; requested information to various departments; and responded to correspondence requests.