Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environment for 25+ years. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Outgoing and friendly, proud of a job well done, delivering excellence, in all endeavors including clerical support and public interaction. Excels in written and verbal skills, calendar management, scheduling and data entry. Skilled in QuickBooks, Word, Outlook, and Excel.

  • Accounts Payable and Accounts Receivable
  • General Ledger
  • Research and due diligence
  • Invoice Processing
  • Spreadsheet management
  • Time management
  • Administrative support
  • Accurate payment posting
  • Strong client relations skills
  • Customer service
  • Records management
  • Documentation and reporting
  • Business correspondence
  • Team collaboration
Work History
Accounting Associate, 05/2010 - 02/2020
Apex Systems Irvine, CA,
  • Accurately prepared daily income reports and bank deposits
  • Coordinated bookkeeping activities in QuickBooks
  • Accurately posted payments to resident / guest account
  • Analyzed chargebacks, independently addressing and resolving issues.
  • Researched and resolved customer issues with charges / refunds
  • Executed record filing system to improve document organization and management
  • Developed and updated spreadsheets and databases to track, analyze and report on various incomes and other data
  • Prepared and mailed invoices to customers, processed payments and documented account updates
  • Checked daily income reports for errors and accuracy while updating in QuickBooks
  • Accurately and quickly prepared and delivered monthly bank statements, including reports, deposits and ledgers
  • Routed incoming calls and faxes
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors
  • Arranged rapid office equipment repair and maintenance
  • Maintained and updated lease fee chart for all areas of the park
  • Compiled yearly reports as required by county government
  • Maintained relationships with vendors and managed invoices
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Provided administrative support to upper management
Customer Service Representative, 07/2009 - 04/2010
Ipg Photonics Corporation Davenport, IA,
  • Recommended furniture styles, groups, and fabrics to customers, thoroughly explaining details
  • Received orders via phone, fax, email then promptly entered into system to ensure two week turn around met
  • Assisted customers with setting delivery appointments, shipping and special order requests
  • Promptly answered 50+ telephone calls daily to avoid on-hold wait times
  • Liaised with customers, management, sales team to better understand customer needs and recommend appropriate solutions
  • Fielded customer questions regarding available merchandise, sales, current prices, warranties, and upcoming company changes and events
  • Tracked customer interaction details and requests, documented problems and recorded solutions offered
  • Communicated with production management regarding back order availability, future inventory and special orders
  • Offered advice and assistance to customers, paying attention to special needs or wants
Medical Receptionist, 07/2006 - 07/2009
Oak Street Health Oak Park, IL,
  • Completed skilled administrative work to support all office staff and operational requirements
  • Completed and filed financial documentation for accounting purposes
  • Maintained current and accurate medical records for over 300 patients
  • Organized paperwork such as charts and reports for office and patient needs
  • Managed master calendar and scheduled appointments for provider based on optimal patient loads and clinician availability
  • Coordinated patient check-in, check-out and payments for billing
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy
  • Responded to correspondence from insurance companies to verify patient's coverage
  • Carefully transcribed phone messages and relayed to appropriate personnel in expedited manner
  • Adeptly managed multi-line phone system and pleasantly greeted all patients
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing cleanliness
  • Obtained payments from patients and scanned identification and insurance cards
  • Carried out front office duties utilizing data entry skills in framework of medical database
  • Completed medical records requests efficiently ensuring all authorizations were provided
  • Located and pulled medical records for patient appointments and incomplete charts
  • Completed clerical duties and tasks for clinic administration
  • Checked patient data including insurance, demographic and health history to keep information current
  • Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes
Pre-School Teacher, 02/2004 - 06/2006
Primrose School Satsuma, TX,
  • Eagerly established open communication and positive relationships with students, parents, peers, and administrative staff
  • Developed positive rapport with students of various and diverse backgrounds
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments
  • Developed communicative relationships with students and parents to support learning
  • Used learning stations to incorporate colors, shapes and textures to help students develop communication skills, and build relationships
  • Fostered student curiosity and interest in learning through hands-on activities and field trips
  • Provided warm, supportive environment for developing academic, social and emotional growth
  • Maintained positive and professional classroom environment throughout school year
  • Escalated consistent problematic behavior problems to school officials and senior staff
Mastering QuickBooks: QuickBooks, Expected in 2013
Real World Training - Charleston, SC,
  • Received 14 CPE credits
High School Diploma: , Expected in
Greenback School - Greenback, TN,
Additional Information

My husband and I recently moved back to East Tennessee after a few years away. We are pleased to be back where we belong among family, old friends, and the most beautiful place on earth. In years past, my husband's profession dictated that we move with some frequency. He retired several years ago and that is no longer a concern for us. I will happily supply additional work experience beyond the sixteen years presented here upon request.

Best regards,

Jessica Claire

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy


Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:


resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended

  • Real World Training
  • Greenback School

Job Titles Held:

  • Accounting Associate
  • Customer Service Representative
  • Medical Receptionist
  • Pre-School Teacher


  • Mastering QuickBooks
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: