Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Enthusiastic and experienced Office Administrator with excellent track record of delivering quality clerical services. Expertise in correspondence, accounts payable / receivable, record maintenance, cash handling, and supplies management. Strong work ethic, attention to detail, excellent communication and interpersonal skills.

Skills
  • Interpersonal Skills
  • AP / AR
  • Attention To Detail
  • Office Equipment
  • Word, Excel
  • Cash Handling
  • Documentation Skills
  • Self-Motivated Nature
Education
Real World Training Charleston, SC, Expected in 2013 Mastering QuickBooks : QuickBooks - GPA :
  • Received 14 CPE credits
Greenback School Greenback, TN, Expected in High School Diploma : - GPA :
Work History
Mrc Global Inc - Accounting Associate /Administrative Assistant
Big Spring, TX, 05/2010 - 02/2020
  • Interacted with vendors, contractors and professional services personnel to create and receive orders, verify invoices and communicate instructions
  • Used QuickBooks to produce invoices, post payments, enter invoices and pay bills / print checks
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments
  • Worked with confidential financial and proprietary information daily, controlled access to confidential files
  • Prepared meeting agenda and packets with agenda related materials
  • Performed research to collect and record data into QuickBooks for 700+ residents
  • Provided administrative support to management as well as all departments / locations of company
  • Prepared daily income reports and bank deposits
  • Compiled monthly packets containing income reports, registers, and bank statements for accounting firm
  • Executed record filing system to improve document organization and management
  • Developed and updated spreadsheets to track, analyze and report on various incomes and resident data
  • Entered figures using 10-key calculator to compute data quickly
  • Investigated daily variances uncovered with Campground Master, Intuit POS and credit card settlements and corrected errors to resolve discrepancies
  • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable
  • Contacted customers to immediately find resolutions for escalated issues, including credit / bank card matters
  • Posted and reconciled payments between Campground Master and QuickBooks
  • Worked with food, beverage, and sundries vendors to resolve short deliveries, credits, back-orders, and statement requests
  • Provided phone and guest check-in support to reservations department
  • Worked as team to resolve issues and ensure guest needs met
  • Interacted with resort guests and residents in friendly and helpful manner
  • Managed all company mail and distributed / handled accordingly
  • Arranged rapid office equipment repair and maintenance with vendors
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
  • Composed internal memos and external correspondence for senior management
  • Routed incoming calls and faxes and drafted detailed messages to expedite response
Texas Health Resources - Customer Service Representative
Farmers Branch, TX, 07/2009 - 04/2010
  • **Worked here previously 2001 - 2003
  • Promptly entered orders received via phone, fax, and email
  • Recommended furniture styles, groups, and fabrics to customers based on their needs / market
  • Assisted customers with delivery appointments, shipping and special order requests
  • Promptly answered 50+ telephone calls daily to avoid on-hold wait times
  • Collaborated with customers, management, and sales team to better understand customer needs and recommend appropriate solutions
  • Fielded customer questions regarding available merchandise, sales, current prices, warranties, and upcoming company changes and events
  • Tracked customer interaction details and requests, documented problems and recorded solutions offered
  • Communicated with production management regarding back order availability, future inventory and special orders
  • Educated customers on fabric care
  • Informed customers of sales and promotions to build customer base, boost traffic and increase customer loyalty
Ibero-American Action League, Inc. - Medical Office Receptionist
Albany, NY, 07/2006 - 07/2009
  • Warmly greeted all patients upon their arrival
  • Coordinated patient check-in, check-out
  • Obtained payments from patients and scanned identification and insurance cards
  • Completed skilled administrative work to support all office staff and operational requirements
  • Completed and filed financial documentation for accounting purposes
  • Maintained current and accurate medical records for over 300 patients
  • Organized paperwork such as charts and reports for office and patient needs
  • Managed master calendar and scheduled appointments for provider based on optimal patient loads and clinician availability
  • Carried out front office duties utilizing data entry skills in framework of medical database
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy
  • Responded to correspondence from insurance companies to verify patient's coverage
  • Carefully transcribed phone messages and relayed to appropriate personnel in expedited manner
  • Adeptly managed multi-line phone system keeping hold time to minimum
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and cleaning, disinfecting
  • Completed medical records requests efficiently ensuring all authorizations were provided
  • Pulled medical charts every afternoon in preparation for following day appointments
  • Completed clerical duties and tasks for clinic administration
  • Checked patient data including insurance, demographic and health history to keep information current
  • Forwarded procedure and service details to coding staff to best categorize for insurance purposes
Spring Garden Preschool - Preschool Teacher
City, STATE, 02/2004 - 06/2006
  • Eagerly established open communication and positive relationships with students, parents, peers, and administrative staff
  • Developed positive rapport with students of various and diverse backgrounds
  • Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments
  • Developed communicative relationships with students and parents to support learning
  • Used learning stations to incorporate colors, shapes and textures to help students develop communication skills, and build relationships
  • Fostered student curiosity and interest in learning through hands-on activities and field trips
  • Provided warm, supportive environment for developing academic, social and emotional growth
  • Maintained positive and professional classroom environment throughout school year
  • Responsible for 10 "early drop off " students every morning
  • Escalated consistent problematic behavior problems to school officials and senior staff
Additional Information

My husband and I recently moved back to Tennessee after a few years away and are now happily and permanently settled in Vonore. As you consider my work history, please bear in mind that for some time my husband's profession as a Methodist minister required rather frequent moves for us. As someone who prefers stability, this was difficult for me. I hope you will look to my last position of nearly ten years as an indication of my loyalty and dependability. I do hope to hear from you soon. Thank you.

Sincerely,

Jessica Claire

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Resume Overview

School Attended

  • Real World Training
  • Greenback School

Job Titles Held:

  • Accounting Associate /Administrative Assistant
  • Customer Service Representative
  • Medical Office Receptionist
  • Preschool Teacher

Degrees

  • Mastering QuickBooks
  • High School Diploma

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