account reconciliation officer resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary
Accounting graduate with working experience in banking sector in Nigeria (Africa) spreading across Customer service, Administrative, Sales and Account reconciliation functions.
Emotional Intelligence and Relationship Management Course. Leadership Skills Course. Result-Oriented Employee Program.
Charted Instituted of Administration (in view)
Work History
02/2013 to 02/2017
Account Reconciliation Officer Globaltranz Phoenix, AZ,
  • Safeguarded the bank from experiencing loss and fraud that might have resulted from system and human errors while reconciling the various bank FX transactions within the period of four years
  • Reviewed and reconciling of LC (Letter of Credit), Bond and Guarantees, Draft, Treasuries and ​Securities instruments, Foreign currency clearing procedures, FX fund transfer and remittances of the bank including international corresponding dealings 
  • Proper investigation on observed difference and over aged open items while reconciling accounts.
  • Reported internal control issues to management and supplied comprehensive recommendations to mitigate the associated risks.​

01/2010 to 01/2013
Cheque Management Officer Chewy Boston, MA,
  • Worked in four different cheque production and management centers in the bank successfully
  • Investigated cheque related issues
  • Errors were minimized in cheque printing and production
  • Effective vault management approach resulted into easy stock evaluation 

02/2008 to 02/2010
Branch Sales Executive United Bank For Africa (UBA) City, STATE,
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Developed competitive comparison tables of productpricing, fees, ratings, category and product performance to use for account sales calls.
  • Acquired N 60,000 million in sales revenue in fourmonths.
  • Created sales contacts with on- and off-premise accounts

03/2007 to 02/2009
Customer Service Associate United Bank For Africa (UBA) City, STATE,
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Described product to customers and accurately explained details and care of merchandise.

Expected in Current to to
MBA: Finance
Ashland University - Ashland, Ohio
Expected in to to
Post Graduate Diploma: Accounting
Ladoke Akintola University of Technology - Ogbomosho, Nigeria

Expected in to to
Bachelor of Science: Accounting
Imo State University - Imo State, Nigeria

Expected in to to
West Africa Examination Council (Six Credit): Commercial Science (High School)
Ikolaba Grammar School - Ibadan, Nigeria

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Resume Overview

School Attended

  • Ashland University
  • Ladoke Akintola University of Technology
  • Imo State University
  • Ikolaba Grammar School

Job Titles Held:

  • Account Reconciliation Officer
  • Cheque Management Officer
  • Branch Sales Executive
  • Customer Service Associate


  • MBA
  • Post Graduate Diploma
  • Bachelor of Science
  • West Africa Examination Council (Six Credit)

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