account manager procurement sales resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Proven history of increasing revenue while bringing in new clients. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, invoicing, dispatching, database management, vendor negotiations and contract management.

  • Strong Problem Solver
  • Excel Spreadsheets
  • Materials Monitoring
  • Critical Thinking
  • Inventory Management
  • Verbal and Written Communication
  • Operations Control
  • Process Monitoring
  • Issue Resolution
  • Schedule Management
  • Analytic Tools and Methods
  • Interdepartmental Collaboration
  • Vendor Relations
  • Data Interpretation
  • Process Improvement
  • Resource Planning
  • Planning and Prioritization
  • Detail-Oriented
  • Logistics Data Analysis
  • Inventory Management Software
  • Worker Supervision
  • Logistics Processes Planning
  • Relationship Building
  • Time Management
  • Articulate and Well-Spoken
03/2021 to Current
Account Manager, Procurement, Sales Ohl Madison, IL,
  • Kept accurate records pertaining to inventory and account notes, documenting any contract updates and renewals.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Collaborated with sales team to collectively drive growth and profitability.
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Built and maintained productive relationships with customers and internal partners.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
  • Spearheaded projects to enhance organizational capabilities and grow storage capacities.
  • Performed risk assessments and forecasts on potential contracts and business decisions.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Reviewed incoming reports, applications and memos to determine workplace priorities.
  • Coordinated multiple schedules using online calendaring system.
  • Managed daily invoices, reports and proposals.
  • Tackled and addressed top-level, high-priority issues with professional administrative discretion.
  • Booked hotel rooms, car rentals and flights for company trips and conferences.
  • Planned and managed operations to achieve objectives within budgets.
  • Organized teams and resources to optimize timely deliverables.
  • Sourced new opportunities to introduce products and services to potential customers.
  • Produced SOPs to document workplace procedures and optimize productivity through standardization.
10/2020 to 03/2021
Production Lead (6. Month Contract) Cold Chain Technologies City, STATE,
  • Set up and operated production machinery according to specific standards and protocols of company.
  • Checked machinery operation visually, addressed issues by performing minor maintenance and escalated serious problems to management or maintenance personnel.
  • Classified defects from finished orders for record tracking and statistics.
  • Coordinated material supply to assembly line, regulated flow of finished goods to warehouse and fulfilled order requirements.
  • Trained, mentored and inspired 107 line workers in safe operation of assembly line equipment and mastered and modeled diverse production operations to support team.
  • Measured and graded batches of raw materials to feed into production machinery.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Identified and supported continuous improvement efforts with supervisor.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Executed and coordinated employee training to meet quality requirements.
  • Used daily system logs to document production information, discussing issues with management.
  • Met or exceeded target for on-time customer shipments.
  • Monitored production line, watching for pile-ups or jams.
  • Oversaw workstation setup and operation and mobilized production line and shift employees to meet customer quality standards and schedules.
  • Received incoming shipments and reviewed contents against purchase order for accuracy.
11/2019 to 10/2020
Peer Advisor, Technical Support Asurion City, STATE,
  • Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Used remote login tools to assist clients with technical and product questions.
  • Maintained up-to-date case documentation for future reference.
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Handled customer service issues by providing guidance or escalating for advanced support.
  • Increased technical knowledge by reading trade publications, operating manuals and diagnostics information.
  • Stayed abreast of latest software developments to enhance job knowledge.
  • Attended meetings, training and activities to enhance skills and credentials.
12/2016 to 10/2019
Inventory Manager Nissan North America, Inc. City, STATE,
  • Trained and developed staff on proper receiving, processing and stocking procedures.
  • Handled departmental scheduling to maintain proper staffing for shifts.
  • Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
  • Executed scheduled inventory cycle counts and made necessary adjustments to virtual inventory records.
  • Supervised activities of workers engaged in receiving, storing and shipping products or materials.
  • Consistently met company and department objectives within budget and time constraints.
  • Monitored inventories on computer to generate accurate reports.
  • Examined expenditures to develop plans and budgets for increasing profits or improving services.
  • Examined invoices and shipping manifests for conformity to tariff and customs regulations.
  • Implemented on-the-job training activities to cross-train employees on various tasks.
  • Identified opportunities to reduce cost and improve productivity.
  • Established or monitored specific supply chain-based performance measurement systems.
  • Implemented bar coding system to identify location and quantities of requested items.
  • Restructured warehouse picking locations and reserved slots to achieve maximum employee productivity.
  • Created and enforced policies and procedures for entire logistics team.
  • Coached employees on inventory management activities, identifying quality candidates for advancement opportunities.
  • Conducted periodic reviews of suppliers based on performance and adherence to contracts.
Education and Training
Expected in to to
High School Diploma:
Riverdale High School - Murfreesboro, TN

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Resume Overview

School Attended

  • Riverdale High School

Job Titles Held:

  • Account Manager, Procurement, Sales
  • Production Lead (6. Month Contract)
  • Peer Advisor, Technical Support
  • Inventory Manager


  • High School Diploma

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