Account Executive resume example with 5 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Energetic Lead Sales Associate with 5 years of experience . Proven leader with excellent history of closing sales quickly and exceeding sales goals consistently. Dedicated to entrepreneurship and best-in-class customer service. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

  • Relationship building and management
  • Forecast Preparation
  • Product and Service Sales
  • Strategic Selling
  • Operations
  • Lead Generation
  • Account servicing
  • Customer Presentations
  • Goals and Performance
  • Business Development
  • Sales quota achievement
  • Contract Negotiation
Work History
Account Executive, 03/2018 to 04/2020
Ogilvy & MatherSan Francisco, CA,
  • Built strong rapport with clients by understanding needs and clearly explaining products.
  • Set up new accounts, established customer credit, and set up payment methods.
  • Computed total costs and profit requirements for customer sales to provide accurate pricing.
  • Established fair pricing structures and finalized contracts to complete purchase agreements with all customers.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
  • Maintained up-to-date knowledge of all available products.
  • Determined needs, delivered solutions and overcame objections through consultative selling skills.
  • Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Sales Consultant, 01/2017 to 12/2018
ThiswayRedstone Arsenal, AL,
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maximized customer retention by resolving issues quickly.
  • Processed credit and debit card payments to complete purchasing experience.
Lead Sales Consultant, 04/2015 to 02/2018
ComcastHialeah, FL,
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Trained approximately 3 new sales associates in 1 year.
  • Communicated regularly with territory, regional and strategic managers for daily support and strategic planning for accounts.
  • Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
  • Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
  • Monitored sales team performance and provided constructive feedback.
  • Reported sales data to upper management as directed.
  • Made outbound calls to existing customers to upsell advertising packages.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Exceeded targets by building, directing and motivating high-performing sales team.
Business Sales Executive, 01/2016 to 03/2017
SpectrumMilledgeville, GA,
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Trained new employees on customer service, money handling and organizing strategies.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Demonstrated products and specific features at customer locations and special events.
High School Diploma: , Expected in 08/2009
Cesar Chavez High School - Laveen, AZ
No Degree: General Studies, Expected in
Maricopa Community Colleges - South Mountain Community College - Phoenix, AZ
No Degree: General Studies, Expected in
Maricopa Community Colleges - Phoenix College - Phoenix, AZ

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Resume Overview

School Attended

  • Cesar Chavez High School
  • Maricopa Community Colleges - South Mountain Community College
  • Maricopa Community Colleges - Phoenix College

Job Titles Held:

  • Account Executive
  • Sales Consultant
  • Lead Sales Consultant
  • Business Sales Executive


  • High School Diploma
  • No Degree
  • No Degree

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