Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Enthusiastic professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Microsoft Office applications and training in financial management. Motivated to learn, grow and excel in healthcare management. Experienced with over 10 years of experience in financial management. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

  • Financial auditing
  • Preparing financial statements
  • Financial data assessments
  • Financial eligibility processes
  • Microsoft Access
  • Remote access technology
Work History
Access Financial Coordinator, 09/2019 to Current
Indy Tire CenterFishers, IN,
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Knowledgeable of patient registration procedures and documentation
  • Implementation of medical insurance claims procedures and documentation.
  • Securing the discretion of patient care charts and histories.
  • Savvy use of personal computers and related software applications
  • Preparation and maintenance of patient records.
  • Excellent interpersonal and customer service skills while interacting with colleagues and patients.
  • Skilled verbal and written communication
Store Manager, 01/2017 to Current
National GeneralOpelousas, LA,
  • Always provide excellent customer service to all clients and customers.
  • Assist customers in decision making on hairstyles, product, and services that are available in the store.
  • Responsible for recruiting new employees, making sure sales targets are attained, monitoring sales performance, maintaining inventories, scheduling shifts, assigning tasks, and enforcing safety policies.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Oversaw, trained and encouraged sales associates, promoting culture of efficiency and performance.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Rotated merchandise and displays to feature new products and promotions.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Created work schedules according to sales volume and number of employees.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 50%.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.
Insurance Agent, 09/2012 to 05/2017
Reasonable Insurance AgencyCity, STATE,
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Enhanced insurance agency reputation by accommodating new and different requests and by exploring opportunities to add value.
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
  • Developed and maintained long-term relationships with policyholders and small business entities.
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
  • Responded to customer calls within the hour to swiftly resolve issues and answer questions.
  • Cultivated new business by offering presentations on financial well-being to individuals and groups on term and whole life insurance.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Licensed Hair Stylist and Consultant, 01/2000 to 09/2012
Self-employedCity, STATE,
  • Conferred with existing and potential customers to assess requirements and propose optimal workflow solutions.
  • Provided hair services to an average of 20-30 clients daily.
  • Built and maintained a client base of 85 regular clients.
  • Generated $1000 in retail sales and $3500-$4500 in services monthly.
  • Responsible for advertising as well as personal marketing.
  • Diligently service a multitude of high profile clients, servicing their cosmetology needs
  • Manage a detailed calendar and schedule to proactively establish accurate appointments
  • Researched latest market trends to provide current knowledge to clients.
  • Provided outstanding service to clients to not only maintain but to extend relationship for future business opportunities.
  • Interpreted clients' needs and introduced services to fit specific requirements.
Associate of Science: Liberal Arts And General Studies, Expected in 07/2011
Hinds Community College - Raymond, MS

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Resume Overview

School Attended

  • Hinds Community College

Job Titles Held:

  • Access Financial Coordinator
  • Store Manager
  • Insurance Agent
  • Licensed Hair Stylist and Consultant


  • Associate of Science

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