LiveCareer-Resume

Academy Team Lead Food And Consumables Fresh Produce Manager resume example with 20+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Academy team lead with talent for training/facilitation and Fresh Department leadership. Strong knowledge of leadership requirements and strategic business enhancement practices. Communicative and team-oriented with proficiency in team upscaling and store goal achievement. Proven history of fostering training, support and empowerment to meet team, individual and management objectives.

Skills
  • Team supervision
  • Team building
  • Merchandising leadership
  • Team support and development
  • Leadership empowerment
  • Team collaboration
  • Team training and development
  • Teamwork and flexibility
  • Food handling
  • Effective team leadership evaluation
  • Team-oriented and dependable
  • Team safety and compliance development
Experience
05/2014 to Current Academy Team Lead - Food and Consumables /Fresh Produce Manager Walmart Supercenter | City, STATE,
  • Fostered positive employee relationships through communication, training and development coaching.
  • Collaborated with management team to implement new work procedures or policies.
  • Rotated through series of different stations based on team needs.
  • Conducted thorough quality checks to verify conformance to specifications.
  • Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
  • Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
  • Mentored newly hired and existing employees on store operations and implemented training on safety procedures to prevent injuries.
  • Allocated resources and organized processes within assigned area of responsibility to drive efficiency and productivity.
  • Conferred with other supervisors to coordinate operations and activities within or between departments.
  • Monitored team progress and enforced deadlines, while assisting to support store processes and goal completion.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Participated in monthly inventory counts and conducted inventories.
  • Trained and coached new team members.
  • Assisted customers with produce questions and special orders.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Provided clear, attractive and consistent signage.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
  • Maintained department equipment and advised general manager of equipment repair needs.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
10/2011 to 04/2014 Fresh Produce Manager Walmart Supercenter | City, STATE,
  • Trained and coached new team members.
  • Replenished, rotated and culled displays several times daily.
  • Participated in monthly inventory counts and conducted inventories.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Assisted customers with produce questions and special orders.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Provided clear, attractive and consistent signage.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Maintained department equipment and advised general manager of equipment repair needs.
  • Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
04/1993 to 10/2011 Fresh Produce Manager Food City | City, STATE,
  • Trained and coached new team members.
  • Replenished, rotated and culled displays several times daily.
  • Participated in quarterly inventory counts and conducted inventories.
  • Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
  • Received produce deliveries and unloaded produce.
  • Trimmed, washed and bundled produce.
  • Assisted customers with produce questions and special orders.
  • Lead by example and took responsibility for all actions drive culture of performance excellence.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Provided clear, attractive and consistent signage.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
  • Maintained department equipment and advised general manager of equipment repair needs.
  • Facilitated effective communication between customers and associates to encourage positive work environment.
  • Recorded inventory levels and ordered to maintain quality competitive level products.
  • Drove consistent grocery sales with effective merchandising and promotions implementation.
  • Conducted performance evaluations and recommended pay increases within department's budget.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.

09/2004 to 10/2005 Front Office /Cash Office Manager Food City | City, STATE,
  • Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
  • Conducted transactions, confirming customer information and processing according to standard protocol.
  • Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Monitored office inventory to maintain supply levels.
  • Maintained important files, running reports and delivering check cashing processes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Treated associates with fairness and respect, providing recognition of accomplishments.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
Education and Training
Expected in 05/1995 Associate of Arts | General Studies Prestonsburg Community College, Prestonsburg, KY, GPA:
Expected in 05/1992 High School Diploma | Johnson Central High School, Paintsville, KY GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Prestonsburg Community College
  • Johnson Central High School

Job Titles Held:

  • Academy Team Lead - Food and Consumables /Fresh Produce Manager
  • Fresh Produce Manager
  • Fresh Produce Manager
  • Front Office /Cash Office Manager

Degrees

  • Associate of Arts
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: