Academy Team Lead Food And Consumables Fresh Produce Manager resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Academy team lead with talent for training/facilitation and Fresh Department leadership. Strong knowledge of leadership requirements and strategic business enhancement practices. Communicative and team-oriented with proficiency in team upscaling and store goal achievement. Proven history of fostering training, support and empowerment to meet team, individual and management objectives.
Skills
Team supervision
Team building
Merchandising leadership
Team support and development
Leadership empowerment
Team collaboration
Team training and development
Teamwork and flexibility
Food handling
Effective team leadership evaluation
Team-oriented and dependable
Team safety and compliance development
Experience
05/2014 to CurrentAcademy Team Lead - Food and Consumables /Fresh Produce ManagerWalmart Supercenter | City, STATE,
Fostered positive employee relationships through communication, training and development coaching.
Collaborated with management team to implement new work procedures or policies.
Rotated through series of different stations based on team needs.
Conducted thorough quality checks to verify conformance to specifications.
Kept work areas clean, neat, and free of safety hazards to maximize efficiency.
Assessed, motivated and empowered team members to work to build customer satisfaction and loyalty, to support retention and growth.
Mentored newly hired and existing employees on store operations and implemented training on safety procedures to prevent injuries.
Allocated resources and organized processes within assigned area of responsibility to drive efficiency and productivity.
Conferred with other supervisors to coordinate operations and activities within or between departments.
Monitored team progress and enforced deadlines, while assisting to support store processes and goal completion.
Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
Participated in monthly inventory counts and conducted inventories.
Trained and coached new team members.
Assisted customers with produce questions and special orders.
Lead by example and took responsibility for all actions drive culture of performance excellence.
Provided clear, attractive and consistent signage.
Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
Maintained department equipment and advised general manager of equipment repair needs.
Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
10/2011 to 04/2014Fresh Produce ManagerWalmart Supercenter | City, STATE,
Trained and coached new team members.
Replenished, rotated and culled displays several times daily.
Participated in monthly inventory counts and conducted inventories.
Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
Assisted customers with produce questions and special orders.
Lead by example and took responsibility for all actions drive culture of performance excellence.
Provided clear, attractive and consistent signage.
Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
Maintained department equipment and advised general manager of equipment repair needs.
Facilitated effective communication between customers and associates to encourage positive, team-based atmosphere.
Collaborated with staff to maximize customer satisfaction, streamline procedures, and improve bottom-line profitability.
04/1993 to 10/2011Fresh Produce ManagerFood City | City, STATE,
Trained and coached new team members.
Replenished, rotated and culled displays several times daily.
Participated in quarterly inventory counts and conducted inventories.
Planned attractive displays, replenishing purchased items to maintain eye-catching appearance.
Received produce deliveries and unloaded produce.
Trimmed, washed and bundled produce.
Assisted customers with produce questions and special orders.
Lead by example and took responsibility for all actions drive culture of performance excellence.
Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
Provided clear, attractive and consistent signage.
Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
Maintained department equipment and advised general manager of equipment repair needs.
Facilitated effective communication between customers and associates to encourage positive work environment.
Recorded inventory levels and ordered to maintain quality competitive level products.
Drove consistent grocery sales with effective merchandising and promotions implementation.
Conducted performance evaluations and recommended pay increases within department's budget.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
09/2004 to 10/2005Front Office /Cash Office ManagerFood City | City, STATE,
Answered phones to respond to customer inquiries and transfer calls to appropriate staff members.
Conducted transactions, confirming customer information and processing according to standard protocol.
Reviewed safety, health, and sanitation processes throughout areas and enforced rules to promote security and safety.
Monitored office inventory to maintain supply levels.
Maintained important files, running reports and delivering check cashing processes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
Treated associates with fairness and respect, providing recognition of accomplishments.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Developed and mentored team members to provide hospitable, professional service while adhering to established service models.
Addressed internal and customer-related issues each day and affected strategic resolutions.
Coordinated with staff to clarify information and enforce procedures resulting in effective problem solving and smoother operations.
Education and Training
Expected in 05/1995Associate of Arts | General StudiesPrestonsburg Community College, Prestonsburg, KY, GPA:
Expected in 05/1992High School Diploma | Johnson Central High School, Paintsville, KYGPA:
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Resume Overview
School Attended
Prestonsburg Community College
Johnson Central High School
Job Titles Held:
Academy Team Lead - Food and Consumables /Fresh Produce Manager