Charismatic and energetic professional highly creative in developing training strategies that build strong teams and
cultivate positive environments.
Skills
Strong verbal communication Knowledge of Adult Learning Theory
Conflict resolution Strong team player & collaborator
Extremely organized
Project Management
Adaptable
Management skills
MS Office proficiency
Process implementation
Innovative
Program assessment and analysis
Work History
Academic Support Services CoordinatorUniversity of Colorado - Aurora, CO03/2014 - Current
Develop and manage work schedule for off-service residents rotating through the department.
Analyze information to ensure accurate shift coverage for departmental needs Implement mechanisms for improved program communication
Developed and maintained a new database process for faculty and fellows evaluation which resulted in marked performance improvements as it pertained to incentive metrics
Collaborates with Residency Director & Denver Health Coordinators to further develop and/or improve upon the existing program
Collects and manage resident evaluation results as they pertain to faculty incentive distribution through MedHub
Strategic planning with Residency Director and physicians to ensure the program is in good standing
Conducts assessment and evaluation of department program and courses
Facilitates educational activities (e.g., didactic conference schedules, Grand Rounds, etc.) that support the program's curriculum and adheres to ACGME and LCME requirements
Ensures hospital policies and procedures are enforced
Coordinator for Emergency Medicine Scientist Training and Intensive Mentorship (EM-STIM) program
Administrate the Department of Emergency Medicine Pilot Grants
Coordinates orientation for visiting MSIV & Diversity students
Manages and recruits applicant interviews and resident/fellow selection.
Demonstrates exemplary customer service in every aspect including written and oral communication.
Implementing a developmentally-appropriate new didactic curriculum for the entire residency program.
Served on Residency Leadership and Clinical Competency Committees.
Researched and updated all required materials needed for University of Colorado and Denver Health partners.
Center ManagerUniversity of Northern Colorado - Greeley, CO04/2012 - 03/2014
Manage the daily operations of a UNC off campus center and support faculty and students in Extended Studies programs by providing instructional support, student services, and technology support as well as facility management
Promotes marketing in the community Refer students to appropriate University resources
Ensure that classroom technology and computer labs are functioning correctly and are current with University technology standards
Manages new student recruitment for all programs at the Lowry Center
Coordinate with leaseholders for any maintenance and repairs needed, assuring that facility and university policy in regard to facilities are in sync
Provide instructional services and support for faculty teaching at the Center, this includes training in smart room technology, troubleshooting technology issues, providing course rosters, attendance spreadsheets
Proctor MMPI tests and schedule appointments for the Clinical Counseling program students
Manages and supervises part time center coordinator and student workers
Provide student services and support at the Center including attending program orientations, acting as a point of contact for students, assisting in technology needs (URSA, Banner, PIN, Pharos printing system), and connecting students to campus student service offices.
Waitress/Banquet ServerWestin Hotel - Westminster, CO05/2007 - 04/2012
Provided excellent customer service to guests to 75-100 customers per shift.
Consistently offered professional, friendly and engaging service.
Planned events for business, private parties, wedding and sport functions (inc. NCAA & NFL).
Education
Master of Arts: Educational PsychologyUniversity of Colorado Denver - Denver, ColoradoDecember 2011
Relevant coursework EPSY 5220 Adult Development and Learning and EPSY 5240 Cognition and Instruction
Bachelor of Arts: Communications Metropolitan State University - Denver, ColoradoMay 2010
