Academic Support Coach Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
[Job Title] driven to improve morale, decrease turnover and improve productivity. Background in [Software Name 1], [Software Name 2] and [Software Name 3]. [Job Title] offering [Number] years in human resources and recruiting. Expertise in [Skill set] and [Skill set]. Highly driven to achieve company goals.
  • Personnel records maintenance
  • New hire orientation
  • Exceptional interpersonal skills
  • Regulatory compliance
  • Compensation administration
  • Recruiting
  • Hiring and retention
  • Staffing and recruiting professional
  • Off-boarding
  • Performance management strategies
  • Employment law knowledge
  • HRIS applications proficient
  • Manager coaching and training
Academic Support Coach, 01/2016 to
Boys & Girls Clubs Of Metro AtlantaDallas, GA,
  • Ability to set priorities and make decisions.
  • Strong organizational skills.
  • Strong communication skills.
  • Strong problem solving skills.
  • Ability to delegate responsibilities when necessary.
  • Excellent computer skills (Excel, Word, PowerPoint, HTML, DreamWeaver, Business Objects, PeopleSoft, SharePoint).
  • Experience in management.
  • Experience supervising.
  • Experience interviewing.
  • Experience training personnel.
  • Ability to manage budget.
  • Ability to motivate.
Charter Driver, 01/2015 to Present
DattcoProvidence, RI,
  • Represent company in customer relations.
  • Assist and ensure safety of passengers.
  • Inspect vehicle before and after trips.
  • Follow specified itinerary to remain on schedule.
  • Additional duties include office reception, answering phones, troubleshooting and coordinating immediate transportation needs and concerns.
Human Resource Generalist, 01/2003 to 01/2015
Airgas IncSanta Fe, NM,
  • Partner with managers on candidate and compensation reviews for hires.
  • Advise and consult on reclassification requests and equity studies.
  • Partner with executive committee to develop Merit/Salary Program Guidelines and administer annual Merit/Salary Program.
  • Coordinate the planning and administration of the performance planning/evaluation process.
  • Review and approve leave of absence and tuition support requests and prepare correspondence.
  • Partner with managers to provide human resource consultation and guidance regarding employee relations issues.
  • Provide policy, procedure and process information and advice to departmental staff and managers.
  • Process job data changes for both regular staff and temporary employees using PeopleSoft and Business Objects, when needed.
  • Consult on and process Immigration/Visa requests.
Employment Process Coordinator, 01/2002 to 01/2003
Fanatics IncPhiladelphia, PA,
  • Coordinate the selection and hiring process including salary setting for a group of departments by reviewing selection criteria, goals, and candidate pool to ensure consistency with University practice.
  • Review and approve leave of absence requests and prepare correspondence.
  • Coordinate special placement employment activities including reductions in force, transitional work program activities, etc.
  • Provide policy, procedure and process information and advice to departmental personnel in conjunction with the HR Consultants.
  • Process information requests using PeopleSoft canned and ad hoc reports and Business Objects.
  • Coordinate and present at day 2 of new employee orientation.
  • Provide advice and education to departmental personnel in use of Wolverine Access.
Business Analyst / Unit Liaison, 01/2000 to 01/2002
NewrezRemote, TX,
  • Assist with developing and implementing communication plan for the Health System regarding PeopleSoft implementation.
  • Coordinate and present large group Transition Workshops for PeopleSoft implementation.
  • Assist with development and implementation of Central Office PeopleSoft transition plan for the Medical Campus Human Resources Department (MCHRD); Coordinating training registration and conduct training classes for both MCHRD and Unit-based users on the Medical Campus.
  • Develop educational materials for PeopleSoft users.
  • Assist in PeopleSoft go-live process as a Unit Liaison and problem solver for the Health System.
  • Interpret and administer leave of absence policy and procedures for the Health System.
  • Review and screen applicants with criminal histories for approval to bid on Medical Campus positions.
  • Partner with departments on candidate and compensation review for hires.
  • Participate in HR Infrastructure Design Team for University of Michigan's HR Transformation Initiative.
Human Resource Associate, 01/1997 to 01/2000
University Of MichiganCity, STATE,
  • General office support and customer service responsibilities including education, orientation, policy implementation and interpretation, answer multi-line phone, utilize computer equipment, database maintenance, and review, interpret and approve forms.
  • Represent the Medical Campus Human Resources Department on the PeopleSoft Project Central Office Implementation Program (COIP) Appointment Process Team.
Area Sales Manager, 01/1993 to 01/1997
Elder Beerman Stores CorporationCity, STATE,
  • Oversee daily store operations.
  • Respond to inquiries and complaints from the general public and staff.
  • Recruit, hire, train, and manage staff reporting to me (approximately 35 employees).
  • Provide advice to employees regarding policies, and procedures.
  • Counsel staff in the resolution of conflicts and other employee relation issues.
  • Motivate staff to meet and exceed goals.
  • Develop recognition methods for staff who have exceeded goals.
  • Analyze sales data.
  • Prepare employee work schedules and set sales goals.
  • Prepare visual displays to merchandize products.
Bachelor of Science: Food Systems Economics and Management, Expected in 1993
Michigan State University - East Lansing, MI
College of Agriculture and Natural Resources Food Systems Economics and Management
HTML Writers Guild World Wide Web: , Expected in 2014
Jackson Community College - Jackson, MI
HTML 4.0 Effective Web Design: , Expected in 2000
- ,
Introduction to DreamWeaver Human Resource Certification Institute 2013-2016 Professional Human Resources (PHR) Certification: , Expected in 2003
- ,
Work History
, to
Health System Human Resources Department,
, to
Medical Campus Human Resources Department,
DreamWeaver, go-live, ad, budget, Business Objects, coach, Strong communication skills, consultation, customer relations, customer service, database, educational materials, employee relations, equity, forms, General office, hiring, HTML, Human Resource, Human Resources, HR, HTML 4.0, interpretation, math, Access, Excel, Office, PowerPoint, SharePoint, Word, Natural Resources, Strong organizational skills, PeopleSoft, personnel, policies, problem solving skills, problem solver, reading, reception, reporting, safety, sales, supervising, answering phones, phone, transportation, troubleshooting, Inspect vehicle, visual displays, Web Design, Workshops, World Wide Web

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Resume Overview

School Attended
  • Michigan State University
  • Jackson Community College
Job Titles Held:
  • Bachelor of Science
  • HTML Writers Guild World Wide Web
  • HTML 4.0 Effective Web Design
  • Introduction to DreamWeaver Human Resource Certification Institute 2013-2016 Professional Human Resources (PHR) Certification

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