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A/R Collection Analyst Resume Example

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A/R COLLECTION ANALYST
Summary

Self-motivated, offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with extensive collections,clerical and accounts receivable knowledge.Highly organized. Able to work well with specific guidelines, clear objectives and little supervision.

Highlights

Accounts receivable professional

Proficient In: 

MS Word

Windows XP

Excel

Windows 7




  • Oracle
  • Lotus Notes

Strong communication skills

Complex problem solving

Expert in customer relations

Effective time management


Experience
A/R Collection Analyst
April 2007 to October 2011
Lineage Logistics - Loma Linda , CA
  • Monthly billing Manage $750K to over $1MM customer portfolio for collections.
  • Review and resolve customer billing and payments inquires via telephone and email.
  • Research and correct misapplied and/or unidentified payments.
  • Process adjustments for sales tax, bank fees, bad debt write offs and foreign exchange differences.
  • Maintain daily progress report of collection effects.
  • Coordinate payment and collection efforts with India office for India In-Country billing for sharing customer with US billing Coordinate correspondence/payment/research with Hong Kong office for international customers Process Payment Term changes.
  • Released pending orders from on line web site upon receipt of payment for past due invoices.
  • Applied payments and credits.
3rd Party Collector
June 2003 to December 2006
LTD Financial Services - City , STATE
  • Heavy volume of inbound and outbound calls with the intent to reconcile Accounts to current status.
  • Collections of accounts conducted within established collection guidelines, policies and procedures.
  • Maintenance and review of accounts though administrative duties.
  • Correct account notations, proper utilization of collection letters Calculated and reconcile figures on accounts, including determining discounts, percentages and reconciliation of miscellaneous deductions.
  • Certification of completion for Fair Debt and Practices Act training course.
Office Manager
June 2000 to August 2003
Fleet Parts Warehouse - City , STATE
  • Responsible for providing support services for repair shop and retail store managers.
  • Responsibilities included, but not limited to, typing/word processing, scheduling appointments, proof reading, preparing reports, processing correspondence, receiving visitors, maintaining files and conducting special projects, as assigned.
  • Handled a large volume of incoming calls in a professional and courteous manner.
  • Payroll for sales and shop personal Served as a liaison between client, consumer and the company by answering routine questions and resolving problems to ensure client satisfaction.
  • Billing adjustments, knowledgeable in accounting policies and procedures.
  • Maintain office supplies, ordered supplies and kept organized.
Education
Paralegal Certificate (personal use only) : 1990Concord Career Institute - City, State
State License/Cosmetology Instructor : Business, 1989San Jacinto Community College - City, State
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Resume Overview

School Attended

  • Concord Career Institute
  • San Jacinto Community College

Job Titles Held:

  • A/R Collection Analyst
  • 3rd Party Collector
  • Office Manager

Degrees

  • Paralegal Certificate (personal use only) : 1990
    State License/Cosmetology Instructor : Business , 1989

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