A/R Collection Analyst Resume Example
Self-motivated, offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with extensive collections,clerical and accounts receivable knowledge.Highly organized. Able to work well with specific guidelines, clear objectives and little supervision.
Accounts receivable professional Proficient In: MS Word Windows XP Excel Windows 7 |
Strong communication skills Complex problem solving Expert in customer relations Effective time management |
April 2007 to October 2011Lineage Logistics － Loma Linda , CA
- Monthly billing Manage $750K to over $1MM customer portfolio for collections.
- Review and resolve customer billing and payments inquires via telephone and email.
- Research and correct misapplied and/or unidentified payments.
- Process adjustments for sales tax, bank fees, bad debt write offs and foreign exchange differences.
- Maintain daily progress report of collection effects.
- Coordinate payment and collection efforts with India office for India In-Country billing for sharing customer with US billing Coordinate correspondence/payment/research with Hong Kong office for international customers Process Payment Term changes.
- Released pending orders from on line web site upon receipt of payment for past due invoices.
- Applied payments and credits.
June 2003 to December 2006LTD Financial Services － City , STATE
- Heavy volume of inbound and outbound calls with the intent to reconcile Accounts to current status.
- Collections of accounts conducted within established collection guidelines, policies and procedures.
- Maintenance and review of accounts though administrative duties.
- Correct account notations, proper utilization of collection letters Calculated and reconcile figures on accounts, including determining discounts, percentages and reconciliation of miscellaneous deductions.
- Certification of completion for Fair Debt and Practices Act training course.
June 2000 to August 2003Fleet Parts Warehouse － City , STATE
- Responsible for providing support services for repair shop and retail store managers.
- Responsibilities included, but not limited to, typing/word processing, scheduling appointments, proof reading, preparing reports, processing correspondence, receiving visitors, maintaining files and conducting special projects, as assigned.
- Handled a large volume of incoming calls in a professional and courteous manner.
- Payroll for sales and shop personal Served as a liaison between client, consumer and the company by answering routine questions and resolving problems to ensure client satisfaction.
- Billing adjustments, knowledgeable in accounting policies and procedures.
- Maintain office supplies, ordered supplies and kept organized.
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Resume Overview
School Attended
- Concord Career Institute
- San Jacinto Community College
Job Titles Held:
- A/R Collection Analyst
- 3rd Party Collector
- Office Manager
Degrees
- Paralegal Certificate (personal use only) : 1990
State License/Cosmetology Instructor : Business , 1989
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