A/R Collection Analyst Resume Example Checkpoint System Inc

A/R COLLECTION ANALYST

Summary

Self-motivated, offering a strong work ethic and determination to complete tasks in a timely manner. Accurate and detail-oriented with extensive collections,clerical and accounts receivable knowledge.Highly organized. Able to work well with specific guidelines, clear objectives and little supervision.

Highlights

Accounts receivable professional

Proficient In:

MS Word

Windows XP

Excel

Windows 7

Oracle
Lotus Notes

Strong communication skills

Complex problem solving

Expert in customer relations

Effective time management

Experience

A/R Collection Analyst
April 2007 to October 2011Checkpoint System Inc － Houston, TX

Monthly billing Manage $750K to over $1MM customer portfolio for collections.
Review and resolve customer billing and payments inquires via telephone and email.
Research and correct misapplied and/or unidentified payments.
Process adjustments for sales tax, bank fees, bad debt write offs and foreign exchange differences.
Maintain daily progress report of collection effects.
Coordinate payment and collection efforts with India office for India In-Country billing for sharing customer with US billing Coordinate correspondence/payment/research with Hong Kong office for international customers Process Payment Term changes.
Released pending orders from on line web site upon receipt of payment for past due invoices.
Applied payments and credits.

3rd Party Collector
June 2003 to December 2006LTD Financial Services － Houston, TX

Heavy volume of inbound and outbound calls with the intent to reconcile Accounts to current status.
Collections of accounts conducted within established collection guidelines, policies and procedures.
Maintenance and review of accounts though administrative duties.
Correct account notations, proper utilization of collection letters Calculated and reconcile figures on accounts, including determining discounts, percentages and reconciliation of miscellaneous deductions.
Certification of completion for Fair Debt and Practices Act training course.

Office Manager
June 2000 to August 2003Fleet Parts Warehouse － Pasadena, TX

Responsible for providing support services for repair shop and retail store managers.
Responsibilities included, but not limited to, typing/word processing, scheduling appointments, proof reading, preparing reports, processing correspondence, receiving visitors, maintaining files and conducting special projects, as assigned.
Handled a large volume of incoming calls in a professional and courteous manner.
Payroll for sales and shop personal Served as a liaison between client, consumer and the company by answering routine questions and resolving problems to ensure client satisfaction.
Billing adjustments, knowledgeable in accounting policies and procedures.
Maintain office supplies, ordered supplies and kept organized.

Education

Paralegal Certificate (personal use only) : 1990Concord Career Institute － Houston, Texas

State License/Cosmetology Instructor : Business, 1989San Jacinto Community College － Houston, Texas

Resume Overview

Companies Worked For:

Checkpoint System Inc
LTD Financial Services
Fleet Parts Warehouse

School Attended

Concord Career Institute
San Jacinto Community College

Job Titles Held:

A/R Collection Analyst
3rd Party Collector
Office Manager

Degrees

Paralegal Certificate (personal use only) : 1990
State License/Cosmetology Instructor : Business , 1989

A/R Collection Analyst Resume Example

Resume Score: 80%

Resume Overview

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