Enthusiastic individual who follows policies and procedures, while offering a friendly customer environment. Organized and detail-oriented with 4 years of cash handling and 5 years of customer service experience. Proficient problem solving skills and excels at making quick decisions under pressure.
Strong work ethic
Can type4000 Keystrokes/hour
CPR/First Aid Certified
Calm under pressure
911 Emergency Dispatcher/Call Taker March 2015 to CurrentCOLUMBUS POLICE DEPARTMENT － Columbus , OH
-Taking 911 Calls and Non Emergency Calls at a High Volume Call Center
-Dispatching Columbus Police Officers to the calls for service
-Proficient in CAD (Computer Aided Dispatch)
-Utilizing a Digital Radio to dispatch officers
Shift Supervisor October 2011 to February 2015CVS/PHARMACY － Grove City, OH
-Resolved customer questions, issues and complaints.
-Ordering Product and Stocking Shelves
-Counting Tills and Deposits nightly
-Taking Deposits to the Bank
-Delegating tasks to Cashiers
-Training Cashiers and other Shift Supervisors
-Help maintain a clean store
Cashier September 2011 to October 2012CVS/ PHARMACY － Grove City, OH
-Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
-Worked as a team member performing cashier duties, product assistance and cleaning.
-Helped with Planograms and sales resets weekly
-Stocked and rotated inventory regularly.
Columbus State Community College － Columbus , OH, USA
High School Diploma : 2011Grove City High School － Grove City, OH, USA