Dedicated 911 Dispatcher offering 15+ years of related experience. Familiar with managing emotions and staying clear-headed under pressure. Extensive training in police and fire protocols. Attentive Police Dispatcher bringing 15+ years of experience prioritizing emergency calls to dispatch appropriate services. Calm, compassionate and kind professional with in-depth knowledge of multi-line telephone systems and basic office equipment, including fax, scanner, CAD, window excell and word. Skillful in handling high-tension, emergency situations while accurately relaying information to public safety personnel. Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies. Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel. Background includes E-911 automatic call distribution and dispatch systems for both emergency and non-emergency calls. Well-versed in assessing extent of emergencies, as well as type of call and location of incident. Experienced with the geography and streets of Columbus Ohio police jurisdiction. Reliable employee. Offering excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
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