Background includes E-911 automatic call distribution and dispatch systems for both emergency and non-emergency calls. Well-versed in assessing the extent of emergencies, as well as the type of call and location of the incident. Experienced with the geography and streets of locations. Multi-talented
Team Member, was able to take on any required task and adapt to changing conditions with resourcefulness. Dedicated to business success, eager to develop additional skills and advance professionally.
Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.
Polk County Sheriff's Office - 911 DispatcherOsceola, NE05/2019 - Current
Read system maps and caller information, and documented all details in the system.
Answered calls from an automatic routing system and took basic information from callers.
Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.
Relayed the latest information to first responders via electronic means, telephone calls, and radio responses.
Automated document flow by ensuring logbooks and fire, accident and emergency reports were maintained with 100% accuracy.
Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
Responded to all customer inquiries thoroughly and professionally.
Served meals and distributed commissary to offenders.
Effectively interacted with staff, offenders, visitors, and the public to maintain security within the facility.
Prepared comprehensive written reports to document inmate disturbances and injuries.
Hibbett Sports - Team MemberNorfolk, NE10/2018 - 03/2019
Checked prices for customers and processed items sold by scanning barcodes.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Contributed to team success by completing jobs quickly and accurately.
Sought out ways to go above and beyond job requirements.