911 dispatcher resume example with 20+ years of experience
Adept at being calm for others while gathering details and pertinent information needed to help resolve situations. Skilled in maintaining focus, understanding details and gathering relevant information.
Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in multi-tasking, gathering of information and organization.
Hardworking and reliable with strong ability in maintaining composure and self-discipline. Offering knowledge of interpersonal communication, professionalism and necessity of confidentiality. Highly motivated, proactive and punctual with team-oriented mentality.
- Information documentation
- Basic life support knowledge
- Critical thinker
- Analytical
- Clerical
- Work ethic
- Flexible
- Coordination
- Computer skills
- Decision-making
- Time management
- Problem resolution
- Organizational skills
Raymond, NH, 09/2008 - Current
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Handled emergency phone calls calmly and obtained pertinent information with composed approach.
- Used radio, telephone and computer system to update first responders with new information.
Wausau, WI, 06/2008 - 09/2008
Same as above.
City, STATE, 10/2003 - 06/2008
- Created and distributed instructional materials for group and one-on-one use.
- Provided special attention and support to individuals needing extra academic or behavioral guidance during classes.
- Advised the instructor regarding student behavior or issues that required immediate addressing.
City, STATE, 03/1993 - 10/2003
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Assisted dentists in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns, seating permanent crowns.
- Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
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Resume Overview
School Attended
- St. John-Hudson High School
- Barton County Community College
- Wichita Area Technical College
Job Titles Held:
- 911 Dispatcher
- 911 Emergency Dispatcher
- Special Education Paraeducator
- Dental Assistant
Degrees
- High School Diploma
- Some College (No Degree)
- Some College (No Degree)
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