911 Dispatcher Resume Example Company Name

911 DISPATCHER

Summary

Experienced in working with automatic call distribution and electronic dispatch systems to handle emergency and non-emergency calls. Familiar with determining type and extent of emergencies along with location of incident and other related information. Knowledgeable about local streets, geography and demographics of Plumas county.

Skills

Police department procedures
Computer-based dispatch systems
Basic life support knowledge
Information documentation
Map reading abilities
Critical thinker
Decision-making
Team management
Reliable and trustworthy

Work ethic
Multitasking
Flexible
Clerical
Customer service
Time management
Critical thinking
Planning

Experience

Company NameCity, State911 Dispatcher02/2019 to Current

Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
Used radio, telephone and computer system to update first responders with new information.
Assisted departments with special requests such as BOLOs.
Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Managed average of 50
Cases each day, delivering telephone assistance and treatment recommendations to public and hospital staff on various medical conditions.
Handled emergency phone calls calmly and obtained pertinent information with composed approach.
Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Boosted productivity by ensuring on-time emergency response and life support with zero service delivery errors.

Company NameCity, StateParaeducator10/2018 to 02/2019

Prepared visual aids, equipment and classroom displays to foster learning.
Maintained focused, inclusive and supportive learning environments.
Completed documentation on student behaviors, interventions and results.
Kept over ten students safe in classroom and outside environments.
Created and distributed instructional materials for group and one-on-one use.
Helped teachers manage classroom and workload by dividing projects.
Served as classroom aide to teachers and worked one-on-one with special needs students age 3 to 15.
Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
Assisted 4 children per station during small group learning periods.
Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
Administered minor first aid to injured students and notified school nurse to render additional aid.
Promoted language development skills through reading and storytelling.
Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
Supplied one-on-one attention to each student while maintaining overall focus on entire group.
Encouraged students to be understanding of and helpful to others.
Supervised students and maintained security throughout school buildings and on field trips.

Company NameCity, StateParaeducator04/2017 to 09/2018

Prepared visual aids, equipment and classroom displays to foster learning.
Maintained focused, inclusive and supportive learning environments.
Completed documentation on student behaviors, interventions and results.
Kept over 10 students safe in classroom and outside environments.
Helped teachers manage classroom and workload by dividing projects.
Served as classroom aide to teachers and worked one-on-one with special needs students age 3 to 15.
Provided students with personalized educational, behavioral and emotional support.
Performed diverse tasks for teachers, including clerical support, classroom management and document coordination.
Assisted 4 children per station during small group learning periods.
Promoted compliance with California IEP standards in both curriculum development and classroom operations.
Graded assignments and tests using answer key, documented results and informed lead teacher of students' performance.
Supported students in developing strategies for individual needs and classroom group dynamics.
Administered minor first aid to injured students and notified school nurse to render additional aid.
Created and distributed instructional materials for group and one-on-one use.
Promoted language development skills through reading and storytelling.
Cleaned and organized classrooms, materials and supplies to support maximum efficiency.
Applied positive reinforcement for performance to redirect negative behaviors.
Supplied one-on-one attention to each student while maintaining overall focus on entire group.
Supervised students and maintained security throughout school buildings and on field trips.
Encouraged students to be understanding of and helpful to others.

Company NameCity, StateCaregiver07/2016 to 04/2017

Helped clients with personal needs from exercise to bathing and personal grooming.
Engaged with patients and families, providing emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Laundered clothing and bedding and changed linens four times per week to prevent spread of infection.
Administered necessary medications as directed by care plan.
Reported concerns to supervisory nurse to maintain optimal care for all client needs.
Fostered relationship with client, providing companionship and counseling.
Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Engaged client in physical and mental activities to sustain quality of life.
Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Facilitated best care by developing strong and trusting rapport with patient.
Fostered independence in disabled individuals while closely monitoring safety at all times.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Assisted over 10 residents with daily needs, including personal hygiene, dressing and transferring from chairs to bed.
Improved patient outlook and daily living through compassionate care.
Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
Maintained clean and well-organized environment to promote client happiness and safety.

Education and Training

High School Diploma01/2012River City High School, City, State

Resume Overview

Create a job alert for [job role title] at [location].

911 Dispatcher Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes