Focused 911 Dispatcher bringing 20 years' experience in the field. Well-versed in keeping emotions under control in order to work well in high-pressure moments. Desiring a long-term position. Resourceful Police Dispatcher experienced in processing emergency calls within McIntosh and haskell counties to quickly dispatch law enforcement, EMS and fire personnel. Communicated effectively with upset and irate citizens. Exercised good judgment to make sound decisions in emergency situations. Adept at being a calm force for callers while gathering details police and other first responders need to help resolve situations. Skilled in reading maps, understanding location details and providing relevant updates to people in the field. Driven team player with a demonstrated record of success in work with people during life-threatening, dangerous and other tough situations. Proficient in emergency dispatching procedures and requirements.
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