42a human resources specialist resume example with 7+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Dedicated professional with history of meeting company goals through utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand.

  • Documentation and reporting
  • Problem-solving skills
  • Complaint resolution
  • Technical Support
  • Verbal and written communication
  • Calm disposition
  • Performance improvement
  • Scheduling
  • Online training experience
  • Training material development
  • Employee training
  • Data Entry
  • Interpersonal Communication
  • Clerical Support
  • Active Listening
  • Critical Thinking
Rasmussen University Eagan, MN (Remote), Expected in 06/2022 Bachelor of Science : Human Resource & Organizational Leadership - GPA :
  • Awarded Cum Laude
Work History
Children's Mercy Hospital - 42A Human Resources Specialist
Independence, MO, 01/2015 - Current
  • Provide support to reserve unit enlisted Soldiers.
  • Maintain and process enlisted personnel records.
  • Maintain certifications on several systems to maintain deployment readiness.
Kitchen Magic - Contact Center Representative II
King Of Prussia, PA, 06/2020 - Current
  • Adhere to company policies and scripts to consistently achieve call-time and quality standards.
  • Place outbound customer service or customer satisfaction calls to follow up on issues.
  • Learn and maintain in-depth understanding of product information, and provide knowledgeable responses to diverse member inquiries.
  • Educate members on company processes, form completion, and access to services.
  • Coordinate with HR Organizational Specialist to create training to meet department needs.
  • Train and onboard new contact center representatives in four weeks.

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Resume Overview

School Attended

  • Rasmussen University

Job Titles Held:

  • 42A Human Resources Specialist
  • Contact Center Representative II


  • Bachelor of Science

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