Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Committed Med Tech / Receptionist offering direct patient care and medical office management to enhance any opportunity. Dedicated to obtaining the highest level of patient satisfaction by utilizing excellent communication to build trust and rapport. Adept at monitoring regulatory compliance and adherence to patient care protocols. Collaborative and energetic with a proven history of utilizing exceptional interpersonal skills with patients, families and healthcare personnel. Dedicated to applying quality care and executing outstanding customer service skills while accommodating patients and family members.
Skills
Reports preparation and creation
Patient interaction
Medication administration
HIPAA regulations
Patient assessments
Patient rapport
Experience
03/2020 to 07/20202nd Shift Supervising Med TechCost Plus World Market | Aurora, CO,
Reported safety hazards to supervisors, removing risk and promoting workplace safety.
Adhered to all safety and infection control precautions and regulations.
Facilitated best possible care by developing strong and trusting rapport with patient.
Improved patient outlook and daily living through compassionate care.
Administered all necessary medications as directed by care plan.
Maintained clean and well-organized environment to promote client happiness and safety.
Participated in meetings and training, including person and group development.
Responded and assisted to needs of 52 residents in the building.
Managed administrative tasks, including maintenance requests, room change process and incident reports.
Supervised medication administration, personal hygiene and other activities of daily living.
Monitored and reported clients' progress.
Fostered relationships with residents and worked with new residents to optimize acclimation and ease transition to new living environment.
Completed daily resident welfare checks and coordinated with facility staff to meet all resident needs.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
10/2019 to 03/2020Med Tech/ RABellatage Assisted Living | City, STATE,
Monitored patients for medical changes and reviewed and revised care plans accordingly.
Provided excellent patient support and care to patients and families.
Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
Reported safety hazards to supervisors, removing risk and promoting workplace safety.
Supported healthcare teams in consistently delivering timely and quality care according to company standards.
Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
Assessed patient needs in response to medications.
Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
Maintained medication stock and performed cleaning of patient rooms and equipment.
Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.
Helped clients stay happy and healthy by providing mental and emotional support.
Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Examined and addressed lacerations, contusions and other physical symptoms to determine need for further attention.
Collaborated with interdisciplinary healthcare teams to provide high-quality patient care.
Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
Responded to patient alarms and needs-assessment requests to identify course of treatment.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
11/2012 to 07/2018Assistant Store ManagerDollar Tree Inc. | City, STATE,
Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Processed credit and debit card payments and returned proper change for cash purchases.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Coached and developed store associates through formal and informal interactions.
Promoted and supported strong relationships with local community organizations in surrounding area.
Mentored team on effective upselling and cross-selling techniques.
Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Minimized waste through expense tracking and effective cost control strategies.
Completed frequent walk-throughs and directed team members to correct any issues impacting store appearance or professionalism.
Maintained organized store, responded to customer complaints and answered questions quickly.
Led teams in planning, implementation and execution of merchandising and operating initiatives.
Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
Education and Training
Expected in 11/2019 | Med TechLamont Healthcare, Winter Haven, FL, GPA:
Expected in 06/1996High School Diploma | Kathleen Senior High School, Lakeland, FLGPA:
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