LiveCareer-Resume

2nd assistant manager resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Cook/Assistant Manager with over 5 years of successful experience in cooking, prepping, and Ordering. Recognized consistently for performance excellence and contributions to success at the hospital and at McDonalds. Strengths in people skills and leadership backed by training in various working environments. I am certified in serve safe food handlers and serve safe management. I also have experience with ordering, inventory, and scheduling.

Skills
  • Employee performance evaluations
  • Recruiting and interviewing
  • Contract Management
  • Google Drive
  • Employee scheduling
  • Staff supervision
  • Budgeting
  • Staff Management
Education
Ohlone College Fremont, CA Expected in No Degree : Criminal Justice - GPA :
Milpitas High School Milpitas, CA Expected in 06/2008 High School Diploma : - GPA :
Work History
Heritage Of Brookstone - 2nd Assistant Manager
Cartersville, GA, 11/2019 - Current
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Completed [Timeframe] inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
Healthcare Services Group - Cook
Calhoun, KY, 03/2016 - Current
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Communicated closely with cooks to fully understand special orders for customers, including those with food allergies and gluten intolerance.
  • Assisted chef with planning easy menus to spark customer interest.
  • Recommended menu items for new dish development, holidays, special events and promotions.
  • Inspected kitchen equipment and appliances to verify proper working order, including commercial fryers, steamers, ovens and ranges.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Transitioned between breakfast and dinner service by [Action] and [Action].
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Verified proper portion sizes and consistently attained high food quality standards.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Circle K Stores, Inc. - Hostess
Bossier City, LA, 01/2016 - 04/2016
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating and information.
  • Monitored seating area and checked restrooms every few hours to keep spotless.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Recorded available tables after seating each party.
  • Informed servers of newly seated parties for speedy service.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
CRC - CSR
City, STATE, 12/2013 - 06/2014
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided information to customers regarding charge accounts and loyalty program and helped to open and activate new accounts.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Entered customer interaction details in database to track requests, document problems and record solutions offered.

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Resume Overview

School Attended

  • Ohlone College
  • Milpitas High School

Job Titles Held:

  • 2nd Assistant Manager
  • Cook
  • Hostess
  • CSR

Degrees

  • No Degree
  • High School Diploma

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