1st Assistant Manager Resume Example
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1ST ASSISTANT MANAGER
Summary
Reliable Assistant Manager with three years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.
Highlights
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Accomplishments
- Rewarded for excellence in merchandising and was sent to Atlanta for further training.
- Was first for consideration for an Acting Store Manager position and was rewarded with bonuses for excellence.
- Promotions within 6 months of working for American Eagle and Pacific Sunwear, as well as raises prior to the typical one-year raise.
Experience
October 2014
to
September 2014
Build-A-Bear WorkshopGreenville , SC1st Assistant Manager
- Addressed customer inquiries and resolved complaints.
- Design and implemented customer satisfaction metrics.
- Opened a new store location and assisted in recruiting and training new staff.
- Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
- Trained staff to deliver outstanding customer service.
- Contributed to merchandising ideas at team sale meetings.
September 2012
to
October 2013
Cornerstone Building BrandsYork , PAFull-Time Assistant Manager
- Delivered excellent customer service by greeting and assisting each customer.
- Reorganized the sales floor to meet company demands.
- Completed a series of training sessions to advance from Assistant Manager to Store Manager.
- Completed weekly schedules according to payroll policies.
- Trained all new managers on store procedures and policies.
- Wrote order supply requests to replenish merchandise.
- Trained staff to deliver outstanding customer service.
- Worked closely with the district manager to formulate and build the store brand.
February 2012
to
September 2012
American EagleCity , STATESales Leader
- Completed opening and closing operations.
- Trained each new team member on register operations and procedures regarding rewards and credit programs for customers
- Underwent training for a higher management position
- Executed excellent customer service and trained team members
Education
2011
Harris County High SchoolCity, State, USAHigh School Diploma: College Prep
- 4.04 GPA
- Graduated with Honors with Distinction
- HOSA representative
- Member of Creative Writing club
- AP Classes
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Resume Overview
School Attended
- Harris County High School
Job Titles Held:
- 1st Assistant Manager
- Full-Time Assistant Manager
- Sales Leader
Degrees
- High School Diploma : College Prep
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