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1st Assistant Manager Resume Example

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1ST ASSISTANT MANAGER
Summary

Reliable Assistant Manager with three years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.

Highlights
  • Store opening and closing procedures
  • Store operations
  • Accurate cash handling
  • Exceptional leader
  • Conflict resolution skills
  • Team-oriented
  • Recruiting and interviewing
  • Reliable
Accomplishments
  • Rewarded for excellence in merchandising and was sent to Atlanta for further training.
  • Was first for consideration for an Acting Store Manager position and was rewarded with bonuses for excellence.
  • Promotions within 6 months of working for American Eagle and Pacific Sunwear, as well as raises prior to the typical one-year raise.
Experience
October 2014
to
September 2014
Zumiez Columbus, Georgia 1st Assistant Manager
  • Addressed customer inquiries and resolved complaints.
  • Design and implemented customer satisfaction metrics.
  • Opened a new store location and assisted in recruiting and training new staff.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Trained staff to deliver outstanding customer service.
  • Contributed to merchandising ideas at team sale meetings.
September 2012
to
October 2013
Pacific Sunwear Columbus, GA Full-Time Assistant Manager
  • Delivered excellent customer service by greeting and assisting each customer.
  • Reorganized the sales floor to meet company demands.
  • Completed a series of training sessions to advance from Assistant Manager to Store Manager.
  • Completed weekly schedules according to payroll policies.
  • Trained all new managers on store procedures and policies.
  • Wrote order supply requests to replenish merchandise.
  • Trained staff to deliver outstanding customer service.
  • Worked closely with the district manager to formulate and build the store brand.
February 2012
to
September 2012
American Eagle Columbus, GA Sales Leader
  • Completed opening and closing operations.
  • Trained each new team member on register operations and procedures regarding rewards and credit programs for customers
  • Underwent training for a higher management position
  • Executed excellent customer service and trained team members
Education
2011
Harris County High School Hamilton, GA, USA High School Diploma: College Prep
  • 4.04 GPA
  • Graduated with Honors with Distinction
  • HOSA representative
  • Member of Creative Writing club
  • AP Classes
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Resume Overview

Companies Worked For:

  • Zumiez
  • Pacific Sunwear
  • American Eagle

School Attended

  • Harris County High School

Job Titles Held:

  • 1st Assistant Manager
  • Full-Time Assistant Manager
  • Sales Leader

Degrees

  • High School Diploma : College Prep

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