Shop Assistant Resume Examples

Results-oriented Shop Assistant with talent in sales and inventory management for small retail businesses. Develops productive relationships with cross-functional team members using collaboration as a tool for shared success. Strong budgeting forecasting and merchandising background coupled with an exceptional sense of customer service and in-depth knowledge of cash / inventory management.

• Direct sales floor activities ensuring excellence in customer service and resolving store level problems
• Establish sales goals manage budgets devise sales forecasts consistently maximizing sales and profits
• Oversee personnel management interviewing hiring training and mentoring / coaching
• Manage merchandise selection window displays and stocking working directly with vendors
• Work with corporate management developing local marketing and advertising strategies
• Apply strategies that have improved shrink percentage for last five years
• Secondary contact with suppliers / vendors securing key business agreements
• Maintain price accuracy of goods and ensured adequate stock levels

• Hired trained and coached staff to ensure maximum performance within the store
• Developed new and low performing sales associates educating on sales methodologies as they applied to store offerings
• Supported sales floor by implementing process improvements
• Led Service Desk team in handling returns exchanges and complaints
• Implemented new recruiting strategies to attract exceptional sales personnel

• Served as mentor to junior team members
• Worked within established guidelines particularly with brands
• Attached price tags to merchandise on the shop floor
• Monitored security within the store and being on the look out for shoplifters and fraudulent credit cards etc.
• Received and stored the delivery of stock items
• Kept up to date with special promotions and putting up displays