Want to use this resume?
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Conscientious FOH Manager routinely overseeing all aspects of front of house management operations. Adept at managing reservations and attending to guest needs in a timely manner. Specialize in motivating an equally engaging staff to maintain customer service standards.
● Vast knowledge of front of house operations in hotel and restaurant settings
● Strong familiarity with customer service principles
● Adept at assessing revenue intake and working within budgetary guidelines
● Familiar with MS Office Suite applications especially Word and Excel
● Solid communications organizational and conflict resolution skills
● Ability to work flexible shifts as necessary
● Managed front of house operations including greeting and interacting with diners.
● Oversaw lunch and dinner reservations and maintained related database.
● Assisted serving staff during busy shifts.
● Courteously responded to complaints.
● Maintained inventory of restaurant supplies.
● Interacted with patrons to ensured customer satisfaction.
● Tracked daily restaurant revenue.
● Prepared monthly revenue reports.
● Recruited and hired front of house staff.
● Oversaw front of house hotel staff
● Prepared weekly staff schedules
● Addressed guest complaints
● Reviewed guest comments on feedback cards and online
● Conducted quarterly staff reviews
● Ensured compliance with customer service guidelines
● Assisted with guest reservations and bookings
● Conducted weekly FOH staff meetings
● Maintained monthly budgets
● Hired front desk staff and provided training.
There are plenty of opportunities to land a Foh Manager job position, but it won’t just be handed to you. Crafting a Foh Manager resume that catches the attention of hiring managers is paramount to getting the job, and LiveCareer is here to help you stand out from the competition.
