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Shayna Booker
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
Professional Summary
Experienced Electronics Sales Associate who has experience working in high-traffic retail settings. Adept at describing complex products to consumers upselling customers on warranty enhancements and handling irate or unruly customers. Specializes in handheld consumer electronics and home computers.
Core Qualifications
- Certified smartphone sales expert
- Strong understanding of consumer electronic technology
- Excellent customer communication skills
- Experience working the busiest retail days of the year
- Reliable and dependable worker
- Some personnel training experience
- Works well as part of a retail sales team
Experience
Electronics Sales Associate
9/1/2009 – 7/1/2014
Company Name
City, State
- Responsible for working the sales floor and assisting customers with the product selections.
- Often called upon to assist customers who had complex questions or were unruly with their product demands.
- Voted retail sales associate of the month twice in 2012.
Electronics Sales Associate
11/1/2006 – 9/1/2009
Company Name
City, State
- Initially hired to be a team lead for one of the sales teams on the busiest shopping day of the year.
- Acted as liaison with customer service for customers who did not understand the technology.
- Assisted in creating and executing training sessions for associates on new technology.
Electronics Sales Associate
6/1/2001 – 11/1/2006
Company Name
City, State
- Responsible for all sales and customer service issues in the computer sales department.
- Often held technology training sessions that were open to the public.
- Assisted in creating and implementing marketing materials for holiday shopping season.
Education
Associate’s Degree – Computer Science
2001
University Name
City, State
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