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Commercial Lines Account Manager Resume Examples & Templates

Elevate your career with our commercial lines account manager resume examples. Highlight your client management, policy analysis, and negotiation skills to capture employer attention and secure job offers.

Gabriela Hernandez
by Gabriela Hernandez CPRW, Career Advice Writer
Last Updated: November 21, 2025

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Jane Patel

Portland, OR 97206
(555)555-5555
Jane.Patel@example.com

Professional Summary

Experienced Commercial Lines Account Manager with a proven track record in managing over 150+ accounts, increasing client satisfaction by 25%, and reducing policy renewal times. Adept in client relationship management, policy analysis, and negotiation.

Work History

Commercial Lines Account Manager
Lakeside Insurance Group - Portland, OR
January 2022 - November 2025

  • Managed 150+ commercial insurance accounts
  • Increased client satisfaction by 25%
  • Reduced policy renewal time by 30%

Insurance Account Specialist
Midwest Insurance Solutions - Portland, OR
January 2017 - December 2021

  • Oversaw 100+ client portfolios
  • Achieved 98% client retention rate
  • Negotiated premium discounts totaling 0,000

Client Relationship Manager
Great Lakes Insurance Partners - Portland, OR
January 2014 - December 2016

  • Developed new client onboarding process
  • Boosted policy renewals by 15%
  • Resolved 200+ client issues annually

Languages

  • Spanish - Beginner (A1)
  • French - Intermediate (B1)
  • German - Beginner (A1)

Skills

  • Client Relationship Management
  • Policy Renewal Strategies
  • Account Management
  • Risk Assessment
  • Insurance Policy Analysis
  • Negotiation Skills
  • Regulatory Compliance
  • Customer Satisfaction Improvement

Certifications

  • Certified Insurance Counselor - The National Alliance
  • Chartered Property Casualty Underwriter - The Institutes

Education

MBA Finance
University of Illinois Champaign, Illinois
May 2013

BBA Risk Management & Insurance
Michigan State University East Lansing, Michigan
May 2011

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How to Write a Commercial Lines Account Manager Resume Summary

Your resume summary is the first opportunity to make an impression on hiring managers. It should clearly showcase your qualifications as a commercial lines account manager, emphasizing your ability to meet client needs and drive business growth.

In this role, you’ll want to highlight relevant skills such as relationship management, risk assessment, and underwriting knowledge. These elements demonstrate your expertise and commitment to providing exceptional service in the insurance industry.

To guide you in crafting a compelling summary, we will look at several examples that illustrate effective strategies for standing out in this competitive field:

Weak resume summary

I am an experienced commercial lines account manager with a lengthy career in the insurance industry. I seek a position where I can use my skills and contribute positively to the company. A role that offers growth and stability is what I am looking for. I believe my background would make me a valuable addition to your team.

Why this summary misses the mark:
  • Contains vague language that does not highlight specific achievements or expertise in commercial lines
  • Relies heavily on personal pronouns, making it sound less professional and more like filler
  • Emphasizes what the job seeker desires from the job instead of showcasing how they can benefit the employer

Strong resume summary

Experienced Commercial Lines Account Manager with over 7 years in the insurance industry, specializing in managing portfolios valued at over $10 million. Achieved a 20% increase in client retention through personalized service strategies and risk assessment improvements. Proficient in policy administration systems, data analysis, and client relationship management to drive business growth.

Why this summary works:
  • Begins with specific experience level and the specialized area within the industry
  • Highlights a quantifiable achievement that demonstrates success in improving client retention
  • Mentions technical skills relevant to managing commercial lines accounts effectively
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If you're short on formal work experience, don't fret. A career objective can be your best friend! Explore numerous resume objective examples tailored specifically for commercial lines to help you stand out.

Showcasing Your Work Experience

The work experience section is important for your resume as a commercial lines account manager, holding the bulk of your content. Good resume templates always prioritize this area to highlight your professional history.

This section should be laid out in reverse-chronological order, detailing your previous positions. Use bullet points to pinpoint key achievements and responsibilities that showcase your expertise and impact in each role.

To illustrate effective entries for a commercial lines account manager, we’ll provide examples that clarify what resonates with hiring managers and what pitfalls to avoid:

Weak work experience

Commercial Lines Account Manager

Bolton Insurance Group – Atlanta, GA

  • Managed client accounts
  • Communicated with team members
  • Processed insurance applications
  • Handled customer inquiries and issues
Why this work experience section misses the mark:
  • Lacks specific achievements or results from managing accounts
  • Bullet points are too vague and do not highlight unique skills
  • Fails to demonstrate impact on clients or the business
Strong work experience

Commercial Lines Account Manager

Bolton Insurance Group – Atlanta, GA

March 2020 - Present

  • Manage a diverse portfolio of commercial insurance accounts, consistently achieving a 15% growth in client retention year-over-year
  • Develop tailored risk management strategies for clients, reducing their overall premiums by an average of 20%
  • Collaborate with underwriting teams to streamline processes, resulting in a 30% faster turnaround time for policy issuance
Why this work experience section works:
  • Starts each bullet point with compelling action verbs that highlight the job seeker's contributions
  • Incorporates specific metrics to quantify achievements and demonstrate value
  • Showcases essential skills relevant to the role through concrete examples of success

While your resume summary and work experience are important components, don’t overlook the importance of other sections. Each part contributes to the overall impression you make. For more detailed guidance on crafting a standout resume, explore our comprehensive guide on how to write a resume.

Top Skills to Include on Your Resume

A skills section is important for making your resume stand out. It allows you to highlight your qualifications and show potential employers that you possess the necessary competencies for the commercial lines account manager position.

Employers value candidates who bring both solid technical skills and strong interpersonal abilities. Showcasing a balance of hard and soft skills on your resume highlights your capacity to deliver results and work effectively with others.

Hard skills include technical abilities such as risk assessment, policy analysis, and claims management. These skills are essential for effectively handling commercial accounts.

Soft skills, such as negotiation, relationship-building, and problem-solving, encompass interpersonal qualities that foster trust and collaboration with clients and colleagues in the insurance industry.

When selecting skills for your resume, it’s important to align them with what employers expect from applicants. Many organizations use automated systems to filter out applicants who lack essential resume skills.

To improve your chances of getting noticed, review job postings closely for the specific skills that recruiters seek. This approach will help you tailor your resume effectively and ensure it meets the criteria set by both hiring managers and ATS software.

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PRO TIP

Boost your chances of landing an interview by using our ATS Resume Checker. This tool identifies over 30 common mistakes, ensuring your resume stands out in applicant tracking software.

10 skills that appear on successful commercial lines account manager resumes

Improve your resume's appeal to hiring managers by highlighting the most sought-after skills for commercial lines account managers. These essential skills are prominently featured in our resume examples, providing you with the confidence to apply effectively.

By the way, here are 10 key skills you might want to include in your resume if they align with your background and job criteria:

  • 1

    Risk assessment

  • 2

    Client relationship management

  • 3

    Analytical thinking

  • 4

    Negotiation skills

  • 5

    Attention to detail

  • 6

    Knowledge of underwriting processes

  • 7

    Policy analysis

  • 8

    Sales acumen

  • 9

    Time management

  • 10

    Regulatory compliance

Based on analysis of 5,000+ management professional resumes from 2023-2024

Resume Format Examples

Choosing the right resume format is important for a commercial lines account manager, as it highlights key skills, relevant experience, and a clear career path to potential employers.

Entry-Level 0 - 2 years

Functional

Focuses on skills rather than previous jobs

Functional

Best for:

Recent graduates and career changers with limited experience in the industry

Mid-Career 3 - 7 years

Combination

Balances skills and work history equally

Combination

Best for:

Mid-career professionals focused on demonstrating their skills and potential for growth

Experienced 8+ years

Chronological

Emphasizes work history in reverse order

Chronological

Best for:

Experienced leaders adept in managing complex commercial accounts

Frequently Asked Questions

Absolutely, including a cover letter can significantly improve your application by showcasing your personality and detailing relevant experiences. It gives you the chance to connect with potential employers on a deeper level. If you need guidance, consider exploring our resources on how to write a cover letter or using the easy-to-use Cover Letter Generator for quick assistance.

When applying for jobs outside the U.S., use a CV instead of a resume as it provides a comprehensive overview of your career. For guidance on proper CV formatting and writing, explore our resources on how to write a CV. Additionally, review various CV examples that offer tips tailored for international applications.

Soft skills such as communication, problem-solving, and negotiation are essential for commercial lines account managers. These interpersonal skills foster strong relationships with clients and colleagues, ensuring effective collaboration and tailored solutions that meet client needs.

Highlight your transferable skills such as communication, project management, and analytical thinking when applying for commercial lines account manager roles. Even if your experience isn't directly in insurance, relate specific past successes to key responsibilities in the role. This approach will showcase your adaptability and demonstrate how you can add value to potential employers.

For aspiring commercial lines account managers, exploring professional cover letter examples can be invaluable. These samples offer inspiration for content ideas, assist with formatting, and guide you in effectively showcasing your qualifications. As you craft your application materials, don't hesitate to draw from these resources.

To increase your resume's visibility on LinkedIn, you can add your resume to LinkedIn directly to your profile or highlight key achievements in the "About" and "Experience" sections. This approach helps recruiters and hiring managers easily identify qualified job seekers like you, improving your chances of landing opportunities in commercial lines.

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About the Author

Gabriela Hernandez large profile photo

Gabriela Hernandez CPRW, Career Advice Writer

Gabriela is a Certified Professional Resume Writer (CPRW) and member of the Professional Association of Resume Writers & Career Coaches. She focuses on helping job seekers improve their professional resumes to highlight their unique skills and experience. Gabriela holds a B.A. in journalism from the University of Puerto Rico and offers more than four years of specialized experience helping candidates navigate the complexities of today’s online job market, with a strong focus on resume optimization and effective self-presentation.

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