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Disability Case Manager Resume Examples & Templates

Looking to elevate your job search? Our disability case manager resume examples will help you showcase your advocacy, empathy, and organizational skills to capture employers' attention.

Gabriela Hernandez
by Gabriela Hernandez CPRW, Career Advice Writer
Last Updated: November 24, 2025

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Li Kim

Springfield, IL 62702
(555)555-5555
Li.Kim@example.com

Skills

  • Case Management
  • Client Advocacy
  • Benefit Coordination
  • Data Analysis
  • Problem Solving
  • Communication
  • Time Management
  • Team Leadership

Certifications

  • Certified Disability Management Specialist - CDMS Commission
  • Certified Case Manager - Commission for Case Manager Certification

Languages

  • Spanish - Beginner (A1)
  • French - Beginner (A1)
  • German - Beginner (A1)

Professional Summary

Experienced Disability Case Manager with expertise in case management and client advocacy. Proven track record of reducing case resolution time and enhancing client satisfaction. Strong skills in communication and leadership, adept at optimizing benefits processes.

Work History

Disability Case Manager
Inclusive Support Services - Springfield, IL
January 2022 - November 2025

  • Managed 120 disability cases annually.
  • Increased client satisfaction by 20%.
  • Implemented efficient data management protocols.

Rehabilitation Consultant
Wellness Advocacy Partners - Springfield, IL
January 2017 - December 2021

  • Reduced case resolution time by 15%.
  • Assisted in 200 successful rehab plans.
  • Trained 10 new consultants each year.

Benefits Coordinator
HealthPlus Management - Springfield, IL
January 2013 - December 2016

  • Coordinated benefits for 100+ employees.
  • Decreased errors in reports by 30%.
  • Optimized claim processing efficiency.

Education

Master of Social Work Social Work
University of Illinois Urbana-Champaign, Illinois
June 2013

Bachelor of Arts Psychology
Illinois State University Normal, Illinois
June 2011

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How to Write a Disability Case Manager Resume Summary

Your resume summary is the first thing employers read, making it important for creating a lasting impression. In this section, you should highlight your unique skills and relevant experiences that align with the role of a disability case manager.

As a disability case manager, it's essential to showcase your ability to assess client needs, develop tailored care plans, and advocate for resources. This profession demands compassion and strong communication skills to effectively support clients through their challenges.

To illustrate what makes an compelling resume summary, we will provide examples that demonstrate effective strategies and common pitfalls:

Weak resume summary

I am an experienced disability case manager with a diverse background. I seek a position where I can use my skills and make a positive impact. A role that offers flexibility and opportunities for advancement would be perfect for me. I believe I can contribute significantly to the team if given the chance.

Why this summary misses the mark:
  • Lacks specific examples of relevant skills or achievements that showcase the job seeker’s qualifications
  • Relies heavily on personal desires rather than highlighting what value they bring to potential employers
  • Uses generic language that fails to distinguish the applicant from others in the field

Strong resume summary

Compassionate disability case manager with over 6 years of experience in coordinating care for individuals with disabilities. Successfully improved client satisfaction scores by 20% through effective advocacy and personalized service plans. Proficient in assessment and evaluation, resource allocation, and collaboration with healthcare providers to improve patient well-being.

Why this summary works:
  • Begins with specific experience level and area of expertise in disability case management
  • Highlights a quantifiable achievement that illustrates direct impact on client satisfaction and care quality
  • Mentions relevant skills such as assessment, resource allocation, and collaboration, which are critical for the role
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PRO TIP

No formal experience? No problem! Opt for a career objective over a resume summary. Find various resume objective examples tailored to your disability case manager role.

Showcasing Your Work Experience

The work experience section is important for your resume as a disability case manager, where you'll present the bulk of your qualifications. Good resume templates emphasize this part to ensure it stands out.

This section should be formatted in reverse-chronological order, detailing your previous positions. Use bullet points to articulate your key achievements and skills relevant to managing disability cases effectively.

Now, let’s look at some examples that demonstrate strong work history entries for disability case managers. These examples will help clarify what works well and what you might want to avoid:

Weak work experience

Disability Case Manager

Community Health Services – Atlanta, GA

  • Assisted clients with applications
  • Helped resolve issues with benefits
  • Communicated with clients and families
  • Maintained case files and documentation
Why this work experience section misses the mark:
  • Lacks specific details about the nature of client interactions
  • Bullet points are generic and do not highlight the applicant's impact
  • Does not mention any measurable outcomes or improvements in client situations
Strong work experience

Disability Case Manager

Care Management Solutions – Atlanta, GA

March 2020 - Current

  • Assess and evaluate client needs to create tailored support plans, improving service delivery satisfaction by 30%
  • Coordinate with healthcare providers and community resources to improve clients' access to necessary services, resulting in a 40% reduction in service gaps
  • Facilitate training sessions for new team members on best practices in case management, fostering a culture of continuous improvement
Why this work experience section works:
  • Uses strong action verbs at the start of each bullet point to clearly convey the job seeker's contributions
  • Incorporates quantifiable outcomes such as percentages that demonstrate tangible achievements
  • Highlights relevant skills like assessment and coordination which are critical for effective case management

While your resume summary and work experience are important, don’t overlook the significance of other sections. Each part plays a role in showcasing your skills and suitability. For detailed guidance on crafting a standout resume, refer to our comprehensive guide on how to write a resume.

Top Skills to Include on Your Resume

A well-defined skills section is important for any resume, as it allows hiring managers to quickly identify your qualifications. It serves as a snapshot of your expertise and can set you apart in a competitive job market.

Organizations look for professionals who blend real-world experience with strong communication and teamwork skills. Emphasizing both your technical capabilities and interpersonal strengths on your resume demonstrates your ability to work effectively and deliver results.

Hard skills include skill in case assessment, knowledge of disability law, and the ability to develop individualized service plans.

Soft skills such as active listening, empathy, and effective communication are essential for building trust with clients and facilitating collaboration among multidisciplinary teams.

When selecting skills for your resume, it’s important to align with what employers expect and consider how automated screening systems work. These resume skills can determine whether you stand out or get overlooked during the hiring process.

To ensure you capture attention, review job postings closely for hints on which skills are most relevant. This strategy will help you prioritize key competencies that appeal to both recruiters and ATS systems alike.

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PRO TIP

To ensure your resume is optimized for applicant tracking systems, use our ATS Resume Checker to uncover and fix over 30 common errors. This tool will help you stand out in the hiring process.

10 skills that appear on successful disability case manager resumes

Highlighting essential skills on your resume can significantly increase your chances of attracting attention from recruiters in the disability case management field. Our resume examples effectively present these skills, giving you the confidence to apply for roles with a polished profile.

By the way, consider improving your resume by including relevant skills that align with job expectations and your background:

  • 1

    Advocacy

  • 2

    Crisis intervention

  • 3

    Assessment and evaluation

  • 4

    Resourcefulness

  • 5

    Empathy

  • 6

    Case documentation skills

  • 7

    Time management

  • 8

    Team collaboration

  • 9

    Conflict resolution

  • 10

    Knowledge of disability laws

Based on analysis of 5,000+ management professional resumes from 2023-2024

Resume Format Examples

Choosing the right resume format is important for a disability case manager, as it effectively showcases relevant skills, experience, and career growth to potential employers.

Entry-Level 0 - 2 years

Functional

Focuses on skills rather than previous jobs

Functional

Best for:

Recent graduates and career changers with up to two years of experience

Mid-Career 3 - 7 years

Combination

Balances skills and work history equally

Combination

Best for:

Mid-career professionals focused on demonstrating their skills and growth potential

Experienced 8+ years

Chronological

Emphasizes work history in reverse order

Chronological

Best for:

Those leading complex disability case management programs

Frequently Asked Questions

Absolutely, including a cover letter can distinguish you from other job seekers by highlighting your passion for the disability case manager position. It allows you to show how your skills align with the job requirements. Need assistance? Our guide on how to write a cover letter offers insights into crafting compelling cover letters, or use our Cover Letter Generator to create one quickly and effectively.

As a disability case manager, you may need to use a CV instead of a resume when applying for positions in countries that prioritize detailed professional histories. Use our resources on how to write a CV to learn about formatting and crafting an effective document tailored to international standards. Additionally, explore various CV examples to gain insights into different styles and approaches.

Soft skills like empathy, active listening, and problem-solving are essential for disability case managers. These interpersonal skills enable effective collaboration with clients and healthcare providers, fostering trust and understanding while ensuring individuals receive the support they need to navigate their challenges.

When applying for disability case manager roles, highlight your transferable skills like empathy, communication, and organization. These abilities demonstrate your potential to excel in supporting clients, even if your previous experience isn't directly related to this field. Share specific examples that connect your past successes to the responsibilities of managing cases and advocating for individuals with disabilities.

If you're preparing your application for a disability case manager position, consider exploring professionally crafted cover letter examples for guidance. These samples offer valuable insights into content ideas, formatting tips, and effective ways to showcase your qualifications and experience in the field.

Applying for a disability case manager position without extensive experience can be daunting. When crafting your resume with no experience, highlight relevant coursework, internships, volunteer roles, and key skills like compassion and problem-solving. Show your dedication to supporting individuals with disabilities to stand out. Your unique strengths will resonate with employers.

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About the Author

Gabriela Hernandez large profile photo

Gabriela Hernandez CPRW, Career Advice Writer

Gabriela is a Certified Professional Resume Writer (CPRW) and member of the Professional Association of Resume Writers & Career Coaches. She focuses on helping job seekers improve their professional resumes to highlight their unique skills and experience. Gabriela holds a B.A. in journalism from the University of Puerto Rico and offers more than four years of specialized experience helping candidates navigate the complexities of today’s online job market, with a strong focus on resume optimization and effective self-presentation.

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