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Jameson Gould
City, State, Zip Code
Home: 000-000-0000 | Cell: 000-000-0000
email@email.com
SUMMARY
Experienced Telephone Triage Nurse skilled in a range of client and administrative responsibilities particularly responding to health questions over the telephone offering careful diagnosis of patients without physically seeing them through knowledge of illness and injury.
TELEPHONE TRIAGE NURSE HIGHLIGHTS
- Familiar with a range of telephony systems
- Adept at many administrative tasks including intake copying managing files faxing etc.
- Used thorough knowledge of medical treatment to assess symptoms and recommend treatment for patients through telephone support
- Well versed in symptomatology and pathology
- Experience working as triage nurse in call center providing high level of customer service
WORK EXPERIENCE
Telephone Triage Nurse
3/1/2005 – Present
Company Name
City, State
- Provided telephone support and education in regards to compliance medication drug therapy and states of health
- Answered queries and suggested treatment and where necessary ensured patient understood any determination should be followed up with an in-house consultation
- When necessary made appointment for callers to see physician
- Managed log of all incoming calls and advisements
Triage Nurse
2/1/2001 – 3/1/2005
Joseph & Jane Roswell Hospital
Baltimore , Maryland
- Provided hygiene medical and general patient health care in emergency unit
- Monitored patients that underwent recent surgery and treatment
- Counseled patients and family members in follow-up treatment after emergency room visit
- Took information vital signs and appraised patient condition for prioritizing order in which patients would be seen
EDUCATION
BachelorÕs Degree – Nursing
2000
Company Name
City, State
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