Youth Correctional Officer resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Currently a Management Analyst with a background in Criminal Justice and Case Management, seeking an opportunity to re-engage and promote public safety to returning citizens.
Skills
Auditing and Report Writing
Written and Verbal Communication
People Oriented
Case Management
Decision Making
Team building
Leadership
Quality Assurance
Report Writing
Safety
Supervision
Justice System
Program monitoring
Criminal Justice education
Experience
Management Analyst, 06/2013 - Current Department Of The Interior – Cottonwood School, WY,
Create Standard Operating Procedures and templates to align with the agency's current Jerry M. Consent Decree requirements.
Present monthly audit findings and discuss trend findings to members of the agency management during Continuous Quality Improvement meetings.
Support multiple inter-agency departments with the development of best practices and audit guidelines.
Assist with the Agency STAT program by promoting and facilitating client and staff employee satisfaction surveys.
Establish and creating the Standard Operating Procedures for the Office of Performance Improvement business unit.
Collaborated with the Case Management Department and external stakeholders to develop and edit their Care Planning and Coordination Manual.
Oversee and manage the quality assurance of Case management policies and procedures within Department of Youth Rehabilitation Services.
Advised staff and customers through audits and remedy compliance issues.
Monitor key performance indicators of the agencies law suit (Jerry M. Decree) and reported on metrics to identify concerns.
Conducted audits of the Jerry M Consent Decree indicators and Complete Case Planning, to assess performance and verify efficacy or any deficiencies
Supported strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations.
Case Manager, 07/2008 - 06/2013 Ftmc – Sandusky, OH,
Review youths social files and collaborate with other DC Government agencies to appropriately assess and develop an effective treatment plan for juvenile offenders.
Review supervision/release conditions and structured schedule with youth to ensure expectation of release.
Monitored youth's compliance with release conditions: school attendance, drug testing, employment, treatment plan goals and rules.
Attend all court hearing and submitted court reports to the officiating Judge.
Update accordingly daily notes within the Department of Youth Rehabilitation Services Database.
Participate in the Team Decision Making meetings and make appropriate recommendations for the youth upon their re-entry into the community.
Visit youth at designed facilities to ensure that they are receiving services and to address in issues and or concerns.
Complete all required discharge procedures to ensure the youth's return to the community is in accordance with Department of Youth Rehabilitation YRS release policy.
Communicate with legal services providers, social services agencies and local judicial systems regarding cases.
Reviewed effectiveness of treatment for individual and family situations.
If youth violates release agreement seek alternative planning and possibly revocation.
Youth Program Coordinator (Civic Justice Corps), 07/2007 - 06/2008 Earth Conservation Corps – City, STATE,
Analyze program goals, chart and report progress to funding sources (AmeriCorps).
Communicate program accomplishments and challenges weekly to the Board of Directors.
Research and secure professional development training such as certification programs, seminars, and team building activities for the group.
Conducted individual performance reviews and chart progress towards their respected goals.
Recorded/Input corps member's time into the web-based reporting system (WBRS) on a bi-weekly basis.
Completed and submitted monthly narrative status reports as well as quarterly narrative reports to funding source (AmeriCorps).
Transport youth to their respected assigned work-sites.
Youth Correctional Officer, 09/2005 - 03/2007 Department Of Youth Rehabilitation Services – City, STATE,
Monitored and maintained order and security to incarcerated youth in the custody of the Department of Youth Rehabilitation Services.
Conducted and reported hourly unit counts to ensure all youth were present and accounted for.
Monitored youth while escorting them to and from their housing unit and other locations through the facility.
Inspected cells and conducted random searches of common areas and of youth upon returning back to housing units.
Enforced resident behavior management protocols and wrote incident reports for infractions.
Education and Training
Post-Master Certificate in Educational Leadership and Administration: , Expected in 2011 - George Washington University - , GPA:
Master of Science: Criminology, Expected in 2003 - University of Maryland Eastern - , GPA:
Bachelor of Science: Criminal Justice, Expected in 2001 - University of Maryland Eastern Shore - , GPA:
Accomplishments
Process Improvement - Created new departmental procedures manual.
Assisted the Case Management Department with settlement out of a 30 year law suit.
Graduate of the Department of Youth Rehabilitation- Services Leadership Academy Program.
Partnered with the Metropolitan Police Department and community resources to create and manage a pilot program called "The Diversion Program".
Government of the District of Columbia-Certification of Appreciation-Hurricane Katrina Relief-Gulf Coast Recovery Corps
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Resume Overview
School Attended
George Washington University
University of Maryland Eastern
University of Maryland Eastern Shore
Job Titles Held:
Management Analyst
Case Manager
Youth Program Coordinator (Civic Justice Corps)
Youth Correctional Officer
Degrees
Post-Master Certificate in Educational Leadership and Administration