Youth Correctional Officer resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Currently a Management Analyst with a background in Criminal Justice and Case Management, seeking an opportunity to re-engage and promote public safety to returning citizens.

  • Auditing and Report Writing
  • Written and Verbal Communication
  • People Oriented
  • Case Management
  • Decision Making
  • Team building
  • Leadership
  • Quality Assurance
  • Report Writing
  • Safety
  • Supervision
  • Justice System
  • Program monitoring
  • Criminal Justice education
Management Analyst, 06/2013 - Current
Department Of The Interior Cottonwood School, WY,
  • Create Standard Operating Procedures and templates to align with the agency's current Jerry M. Consent Decree requirements.
  • Present monthly audit findings and discuss trend findings to members of the agency management during Continuous Quality Improvement meetings.
  • Support multiple inter-agency departments with the development of best practices and audit guidelines.
  • Assist with the Agency STAT program by promoting and facilitating client and staff employee satisfaction surveys.
  • Establish and creating the Standard Operating Procedures for the Office of Performance Improvement business unit.
  • Collaborated with the Case Management Department and external stakeholders to develop and edit their Care Planning and Coordination Manual.
  • Oversee and manage the quality assurance of Case management policies and procedures within Department of Youth Rehabilitation Services.
  • Advised staff and customers through audits and remedy compliance issues.
  • Monitor key performance indicators of the agencies law suit (Jerry M. Decree) and reported on metrics to identify concerns.
  • Conducted audits of the Jerry M Consent Decree indicators and Complete Case Planning, to assess performance and verify efficacy or any deficiencies
  • Supported strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations.
Case Manager, 07/2008 - 06/2013
Ftmc Sandusky, OH,
  • Review youths social files and collaborate with other DC Government agencies to appropriately assess and develop an effective treatment plan for juvenile offenders.
  • Review supervision/release conditions and structured schedule with youth to ensure expectation of release.
  • Monitored youth's compliance with release conditions: school attendance, drug testing, employment, treatment plan goals and rules.
  • Attend all court hearing and submitted court reports to the officiating Judge.
  • Update accordingly daily notes within the Department of Youth Rehabilitation Services Database.
  • Participate in the Team Decision Making meetings and make appropriate recommendations for the youth upon their re-entry into the community.
  • Visit youth at designed facilities to ensure that they are receiving services and to address in issues and or concerns.
  • Complete all required discharge procedures to ensure the youth's return to the community is in accordance with Department of Youth Rehabilitation YRS release policy.
  • Communicate with legal services providers, social services agencies and local judicial systems regarding cases.
  • Reviewed effectiveness of treatment for individual and family situations.
  • If youth violates release agreement seek alternative planning and possibly revocation.
Youth Program Coordinator (Civic Justice Corps), 07/2007 - 06/2008
Earth Conservation Corps City, STATE,
  • Analyze program goals, chart and report progress to funding sources (AmeriCorps).
  • Communicate program accomplishments and challenges weekly to the Board of Directors.
  • Research and secure professional development training such as certification programs, seminars, and team building activities for the group.
  • Conducted individual performance reviews and chart progress towards their respected goals.
  • Recorded/Input corps member's time into the web-based reporting system (WBRS) on a bi-weekly basis.
  • Completed and submitted monthly narrative status reports as well as quarterly narrative reports to funding source (AmeriCorps).
  • Transport youth to their respected assigned work-sites.
Youth Correctional Officer, 09/2005 - 03/2007
Department Of Youth Rehabilitation Services City, STATE,
  • Monitored and maintained order and security to incarcerated youth in the custody of the Department of Youth Rehabilitation Services.
  • Conducted and reported hourly unit counts to ensure all youth were present and accounted for.
  • Monitored youth while escorting them to and from their housing unit and other locations through the facility.
  • Inspected cells and conducted random searches of common areas and of youth upon returning back to housing units.
  • Enforced resident behavior management protocols and wrote incident reports for infractions.
Education and Training
Post-Master Certificate in Educational Leadership and Administration: , Expected in 2011
George Washington University - ,
Master of Science: Criminology, Expected in 2003
University of Maryland Eastern - ,
Bachelor of Science: Criminal Justice, Expected in 2001
University of Maryland Eastern Shore - ,
  • Process Improvement - Created new departmental procedures manual.
  • Assisted the Case Management Department with settlement out of a 30 year law suit.
  • Graduate of the Department of Youth Rehabilitation- Services Leadership Academy Program.
  • Partnered with the Metropolitan Police Department and community resources to create and manage a pilot program called "The Diversion Program".
  • Government of the District of Columbia-Certification of Appreciation-Hurricane Katrina Relief-Gulf Coast Recovery Corps

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Resume Overview

School Attended

  • George Washington University
  • University of Maryland Eastern
  • University of Maryland Eastern Shore

Job Titles Held:

  • Management Analyst
  • Case Manager
  • Youth Program Coordinator (Civic Justice Corps)
  • Youth Correctional Officer


  • Post-Master Certificate in Educational Leadership and Administration
  • Master of Science
  • Bachelor of Science

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