Technical understanding in system administration/desktop support and management. Have strong problem solving skills. Ability to be flexible with schedule as appropriate with the agencies' needs. Experience with hands-on hardware components and software applications helpdesk support. Desktopsupport. HELPDESK / DESKTOP SUPPORT TECHNICIAN / REP Lead Technical/ [Job Title] highly skilled at software installation, upgrades, updates and hardware replacement. Specializes in virus removal and performance tweaks. [Job Title] well-versed in troubleshooting and repairing malfunctioning hardware and software. Devises innovative strategies to resolve recurring computer and network problems. [Job Title] well-versed in troubleshooting and repairing malfunctioning hardware and software. Devises innovative strategies to resolve recurring computer and network problems. Desktop Support Technician with [Number] years providing rapid client-centered technical support. Expertise in identifying root causes. Innovative Computer Technician with [Number] years in computer maintenance and repair. Advanced knowledge of [Software Name], as well as extensive experience with [Computer Brand] and [Computer Brand] computers.
Desktop and laptop repair
Internal components installation
Internet setup and repair
File transfers expert
Windows Migration Technician, 01/2016 to 01/2016 McNeal hospital – Chicago
Dynamic and resourceful desktop support professional, recognized for top technical support performance in a variety of desktop operating systems, hardware components and IT network peripherals.
McNeal hospital reimage computer to set- up work station load software make sure it all working good do troubleshooting if need it and some help desk support.
Hand on support I did for JPMorgan install workstation printer and configuration of PC and printer and desktop support.
Computer tec, 01/2016 to 01/2016 Design Strategy Corporation: – Chicago
Helpdesk set-up new computer and help the people in office with their computers desktop.
Support and help desk support.
Computer tec, 01/2015 to 01/2016 Wynndalco Enterprises, LLC – Chicago, IL
Windows Migration Technician, 01/2014 to 01/2015 Chicago Housing Authority – Chicago, IL
Installation of new systems desktop support.
PST achievement on desktop.
Computer tec, 01/2013 to 01/2014 Chicago Public School – Chicago
Removal of IT systems.
Inventory management for closures of city schools.
Computer tec, EBry – Wooddale, IL
Programed Google tablets for Wooddale's school system.
Computer tec, 01/2012 to 01/2013 Certified System Solutions Inc Smart Source for JP Morgan – Chicago, IL
Refresh equipment, update software.
Troubleshoot hardware, desk top support.
Reconfigure reimaging computers printers and made sure installation was updated.
Computer tec, 01/2011 to 01/2012 Certified System Solutions Inc – Chicago
Restore equipment and check wire and installation.
Install new equipment and wipe-out old computers.
Transfer user files (data) and settings.
Computer tec, 01/2006 to 01/2008 Innovation Solutions – Chicago, IL