Wilton Method Instructor Resume Example

• Process an average of 250 invoices daily, as well as customer exceptions on invoices (mailed, faxed, emailed, fed ex, etc.)
• Organized invoice data and prepared accounts receivable and expected revenue reports for A/R Manager
• Deposited daily checks, as well as updating and running reports.
• Researched and resolved billing and invoice problems.
• Balanced batch summary reports for verification and approval.
• Developed and created a more effective filing system to accelerate paperwork processing.
• Provided back-up for other customer service representatives when needed.
• Managed quality communication and customer support for each client.
• General office machine knowledge, fax, copy, calculator, postage
• Basic keyboarding, 10 key by touch/sight
• File (alpha/numeric)

• Baker, Decorator
• Sales Consultant
• Customer Service
• Sales Data Input
• Inventory Control

• Entry level invoicing clerk
• Temp at Pacific Logistics Corp

• Verified that information in the computer system was up-to-date and accurate.
• Eliminated outdated records

Inventory Clerk 

• Computed inventory balance, price and cost
• Maintained inventory of vehicles that were bought and sold
• General office machine knowledge, fax, copy, calculator, postage
• Basic keyboarding, 10 key by touch/sight
• File (alpha/numeric)

Cashier 

• Trained new cashiers in learning the dealership system, how to balance out a register and how to have excellent customer service
• Resolved customer complaints
• Received payments by cash, checks, and credit cards
• Balanced register from beginning shift to end shift
• Excellent customer service (face to face, phone)

Receptionist/Switch Board Operator 

• Operated telephone switchboard to answer, screen, forward calls and take down messages