Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
Merchandise Restock
Workload Priorities
Boxing and Labeling
RF Scanning Devices
Teamwork and Collaboration
Attention to Detail
Data Entry
Staff Training
Recordkeeping and Documentation
Regulatory Compliance
Customer Service
Motivated Team Player
Payment Processing
Cash Register Operations
Time Management
Critical Thinking
Decision Making
Problem-Solving
Verbal and Written Communication
Organization and Categorization
Quick Learner
Reports and Spreadsheets Generation
Microsoft Office
Experience
04/2023 to Current
Wholesale Fulfillment Specialist Pearl Interactive Network – Montgomery, AL,
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Achieved productivity and accuracy standards to meet company guidelines.
Confirmed items picked for orders by keying codes into system.
Labeled boxes and placed in outbound collection areas.
Kept work areas clean, neat and organized for optimal productivity and worker safety.
Stocked shelves, racks and bins with new or transferred merchandise.
Demonstrated great teamwork skills with staff members involved in production and transport.
Printed accurate labels and applied to boxes, crates and containers prior to shipment.
Read orders to verify attributes and quantities of merchandise.
Compared merchandise invoices to items actually received.
Selected products and items from shelves and pallets for customer orders.
08/2016 to 04/2023
Customer Service RepresentativePlanet Fitness Inc. – Jackson, MS,
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Demonstrated excellent communication skills in resolving product and consumer complaints.
Developed strong customer relationships to encourage repeat business.
Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
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