Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Experienced Account Manager with over 40 years of experience in automotive. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.
- Goods procurement
- Windows expertise
- Trend assessment
- Retail management
- Competitor analysis
- MS Office
- Communications
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- Problem resolution
- Organization
- Customer service
- B2B sales master
- Software sales proficiency
- Delinquent accounts monitoring
- Accounts Payable
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04/2015 to Current Wholesale Account Sales Representative Leslie's Pool Supplies – Clermont, FL,
- Developed and executed business plans to maximize profitability and revenue.
- Used consumer insights and analyzed market conditions to develop effective sales and marketing strategies.
- Produced sales reports to monitor sales growth, aging and accounts receivable.
- Used LKQ Windows based software to document sales activities and sales pipelines.
- Managed over 110 wholesale accounts, including initial meetings, account setups, scheduling and ongoing support.
- Retained existing customers and acquired all new wholesale customers through email and proactive sales calls.
- Worked with wholesale customers to understand needs and provide optimum service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Handled 200+ wholesale calls per day.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- When needed Transported product to customer locations.
- Increased customer satisfaction by resolving quality issues.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
01/2011 to 04/2015 Wholesale Sales Representative Honeywell – Monroe, WI,
- Conceived and implemented marketing plans to acquire market share within chosen markets.
- Provided superior service to customers by quickly responding to requests, suggestions and concerns.
- Created marketing materials such as flyers and business cards to uncover new customer leads.
- Managed prospective leads and existing accounts to accurately forecast revenue and develop long-term business partnerships.
- Handled administrative aspects of sales by completing customer contracts and warranties, maintaining store inventory and accepting and processing customer payments.
- Contacted regular and prospective customers to demonstrate products, explain product features and solicit orders.
- Consulted with clients after sales or contract signings to resolve problems and provide ongoing support.
- Conducted multiple promotions and samplings for new products to drive sales for clients, boosting sales 50%.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Closed over 30 daily sales after contacting potential customers to educate them on .
- Maximized business potential by providing excellent customer service and ensuring 100% client retention.
- Branded products through effective salesmanship and maintained long-term relationships with clients.
- Delivered products as needed.
07/1998 to 01/2011 Inside Sales Representative Crst International – Crestline, OH,
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs.
- Collected information on sales and service issues to provide effective resolutions.
- Developed and deepened customer relationships to drive revenue growth.
- Answered customers' questions regarding products, prices and availability.
- Maintained up-to-date knowledge of all available products.
- Surpassed sales targets by 20%.
08/1982 to 07/1998 Parts Manager Honda World – City, STATE,
- Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty.
- Generated revenue by driving web sales activity and fostering employee performance to achieve sales goals.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Conducted periodic analysis of current spare parts rooms and service van inventory levels to determine needed parts.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
- Trained team members in successful strategies to meet operational and sales targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Expected in High School Diploma:
Pekin Community High School - Pekin, IL,
GPA:
Expected in Associate of Arts: American And English Literature
Illinois Central College - East Peoria, IL
GPA:
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