Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Friendly and efficient assistant devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding office standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing 10 plus years of experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills.

  • Back office operations
  • Data entry documentation
  • Sensitive material handling
  • Excel spreadsheets
  • PC proficient
  • QuickBooks expert
  • Advanced MS Office Suite knowledge
  • 10-key proficiency
  • Data entry
  • Customer relations
  • Spreadsheet development
  • Recruiting
  • Self-starter
  • Patient care advocacy
  • Proofreading
  • Resourceful
  • Phone call answering
  • Confidential document control
  • Problem-solving abilities
  • Call center experience
  • Conflict mediation
  • High-energy attitude
  • Clerical support
  • Quality control
  • Retail sales customer service
  • Business development understanding
  • Stockroom procedures
  • Technologically savvy
  • Adaptive team player
  • Quality assurance controls
  • Shipping and receiving understanding
  • Credit card payment processing
  • Microsoft Office expertise
  • In-store support
04/2017 to Current Wheelchair Van Driver American Medical Response | Bushnell, FL,
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.
  • Checked vehicle fluid levels before and after each shift, topping off coolant, gasoline and oil.
  • Identified maintenance issues and notified mechanics to schedule repair work.
  • Sanitized medical equipment and inside of vehicle after each transport to avoid spread of germs.
  • Documented each transport, including patient name, mileage and services rendered.
  • Received belongings from passengers and safely and securely stowed items and luggage.
04/2013 to Current Volunteer Ymca Twin Cities | Shakopee, MN,
  • Welcomed customers and answered questions regarding merchandise.
  • Volunteered over 2,000 hours with organization helping with preparations for distribution.
  • Sorted and distributed food to disadvantaged families, including canned goods and fresh produce.
  • Maintained up-to-date and accurate program files and records.
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Communicated needs and issues to appropriate supervisors for administrative action.
03/1998 to 12/2017 Owner/Operator Lineage Logistics | Conklin, NY,
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Led startup and opening of [Type] business and provided business development, creation of operational procedures and workflow planning.
  • Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Set pricing structures according to market analytics and emerging trends.
  • Assembled and managed teams for development, construction, sales and marketing initiatives.
06/2006 to 12/2016 Senior Caregiver Brookdale Senior Living | Cypress, TX,

All household domestic upkeep su

  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Planned and prepared nutritious meals and snacks to meet special client diets such as diabetic, low sodium and high protein.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
  • Administered necessary medications as directed by care plan.
  • Oversaw and planned schedules by coordinating doctor appointments, exercise routines, recreational activities and family visits.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Improved patient outlook and daily living through compassionate care.
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Helped clients maintain daily living standards by assisting with personal hygiene needs.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Assisted with meal planning to meet nutritional plans.
  • Directed patients in simple prescribed exercises, including passive and active ROM to maintain musculoskeletal functions and increase strength.
Education and Training
Expected in | Libral Arts, Psychology Southern Maine Community College, South Portland, ME GPA:
Expected in 08/2019 Certificate | CDL Class A License Northern Maine Community College, Presque Isle, ME GPA:
Expected in | Liberal Arts Bunisness Administration Southern Maine Community College, South Portland, ME GPA:
  • Dean's List Honoree [Semester and Year]
  • [Number] GPA

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School Attended

  • Southern Maine Community College
  • Northern Maine Community College
  • Southern Maine Community College

Job Titles Held:

  • Wheelchair Van Driver
  • Volunteer
  • Owner/Operator
  • Senior Caregiver


  • Some College (No Degree)
  • Certificate
  • Some College (No Degree)

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